Wacom Customer Support page: https://support.wacom.com/
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.
Search found 12 matches
- Sun 23. Apr 2017, 06:09
- Forum: Pen Tablets
- Topic: 6-3-21-8 Reintroduces Modifier Keys bug in Photoshop on mac
- Replies: 7
- Views: 3906
Re: 6-3-21-8 Reintroduces Modifier Keys bug in Photoshop on mac
I'm excited to see what old bugs will be unleashed next. Every driver update is a roll of the dice! Maybe someday they will have working products.
- Sun 16. Apr 2017, 04:47
- Forum: Pen Tablets
- Topic: macOS driver 6.3.21-8 makes button shortcut stuck
- Replies: 6
- Views: 3212
Re: macOS driver 6.3.21-8 makes button shortcut stuck
Yep, I'm actually getting some sticky modifier keys. It's not as bad as it used to be, but still there.
- Sat 15. Apr 2017, 20:33
- Forum: Pen Tablets
- Topic: macOS driver 6.3.21-8 makes button shortcut stuck
- Replies: 6
- Views: 3212
Re: macOS driver 6.3.21-8 makes button shortcut stuck
I'm on a Mac Pro 2013 with Sierra, and I've had the stupid wavy lines and sticky modifiers forever, this latest update seems to have fixed both. I'll keep you updated if I see anything ugly come back. Are you guys both in Sierra?
- Sat 18. Mar 2017, 01:28
- Forum: Pen Tablets
- Topic: When will Wacom fix the problem of wavy lines on Mac Os Sierra?
- Replies: 1
- Views: 1481
Re: When will Wacom fix the problem of wavy lines on Mac Os Sierra?
This is my #1 issue as well. Still not fixed. Still makes the tablet unusable for any line work. Wacom, please fix this immediately!
- Fri 10. Feb 2017, 21:39
- Forum: Pen Displays
- Topic: Cintiq Performance on Sierra (Jagged Lines)
- Replies: 16
- Views: 9766
Re: Cintiq Performance on Sierra (Jagged Lines)
Yes, this still exists. Wacom has finally recognized the problem and said they are working with Apple, but it's still terrible. It's frustrating because Sierra has been available as a beta for many many months, I wish Wacom would have recognized and worked toward resolving this issue a long time ago...
- Wed 8. Feb 2017, 08:41
- Forum: Pen Displays
- Topic: Release notes! Way to go Wacom
- Replies: 1
- Views: 1517
Re: Release notes! Way to go Wacom
YES, keep doing this, and thank you for acknowledging the wavy line bug. You have no idea what it means to have your issue simply be acknowledged. Now you just need to fix it ;)
- Fri 20. Jan 2017, 10:29
- Forum: Pen Displays
- Topic: 6.3.20-8 Wavy lines but not 6.3.18-4 in Sierra
- Replies: 4
- Views: 3256
6.3.20-8 Wavy lines but not 6.3.18-4 in Sierra
Hey Wacom, if this wavy line is an Apple issue, why does 6.3.18-4 not produce wavy lines in Sierra on my 2013 Mac Pro?
Please look into this!
6.3.20-8 Has wavy lines but fixes sticky modifier keys
6.3.18-4 Has sticky modifier keys but no wavy lines
Please look into this!
6.3.20-8 Has wavy lines but fixes sticky modifier keys
6.3.18-4 Has sticky modifier keys but no wavy lines
- Thu 12. Jan 2017, 11:13
- Forum: Pen Displays
- Topic: Cintiq Performance on Sierra (Jagged Lines)
- Replies: 16
- Views: 9766
Re: Cintiq Performance on Sierra (Jagged Lines)
This is terrible...
- Sun 8. Jan 2017, 11:53
- Forum: Pen Displays
- Topic: Cintiq Performance on Sierra (Jagged Lines)
- Replies: 16
- Views: 9766
Re: Cintiq Performance on Sierra (Jagged Lines)
Does anyone have anymore news or updates on this? I'm having the same issue and it's driving me insane. I'm considering restoring my computer to before the latest OS update when this wasn't an issue and then not updating again. Nope, nothing has changed, I check the driver site every day. If you ar...
- Fri 6. Jan 2017, 08:26
- Forum: Pen Displays
- Topic: Cintiq Performance on Sierra (Jagged Lines)
- Replies: 16
- Views: 9766
Re: Cintiq Performance on Sierra (Jagged Lines)
I have the EXACT same results the only driver that corrects the jagged lines is 18-4, the latest 20-4 fixes sticky keys but still has jagged lines. This is a nightmare!