Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Search found 12 matches

by goddard
Sun 23. Apr 2017, 06:09
Forum: Pen Tablets
Topic: 6-3-21-8 Reintroduces Modifier Keys bug in Photoshop on mac
Replies: 7
Views: 9281

Re: 6-3-21-8 Reintroduces Modifier Keys bug in Photoshop on mac

I'm excited to see what old bugs will be unleashed next. Every driver update is a roll of the dice! Maybe someday they will have working products.
by goddard
Sun 16. Apr 2017, 04:47
Forum: Pen Tablets
Topic: macOS driver 6.3.21-8 makes button shortcut stuck
Replies: 6
Views: 7748

Re: macOS driver 6.3.21-8 makes button shortcut stuck

Yep, I'm actually getting some sticky modifier keys. It's not as bad as it used to be, but still there.
by goddard
Sat 15. Apr 2017, 20:33
Forum: Pen Tablets
Topic: macOS driver 6.3.21-8 makes button shortcut stuck
Replies: 6
Views: 7748

Re: macOS driver 6.3.21-8 makes button shortcut stuck

I'm on a Mac Pro 2013 with Sierra, and I've had the stupid wavy lines and sticky modifiers forever, this latest update seems to have fixed both. I'll keep you updated if I see anything ugly come back. Are you guys both in Sierra?
by goddard
Sat 18. Mar 2017, 01:28
Forum: Pen Tablets
Topic: When will Wacom fix the problem of wavy lines on Mac Os Sierra?
Replies: 1
Views: 3445

Re: When will Wacom fix the problem of wavy lines on Mac Os Sierra?

This is my #1 issue as well. Still not fixed. Still makes the tablet unusable for any line work. Wacom, please fix this immediately!
by goddard
Fri 10. Feb 2017, 21:39
Forum: Pen Displays
Topic: Cintiq Performance on Sierra (Jagged Lines)
Replies: 16
Views: 20949

Re: Cintiq Performance on Sierra (Jagged Lines)

Yes, this still exists. Wacom has finally recognized the problem and said they are working with Apple, but it's still terrible. It's frustrating because Sierra has been available as a beta for many many months, I wish Wacom would have recognized and worked toward resolving this issue a long time ago...
by goddard
Wed 8. Feb 2017, 08:41
Forum: Pen Displays
Topic: Release notes! Way to go Wacom
Replies: 1
Views: 3451

Re: Release notes! Way to go Wacom

YES, keep doing this, and thank you for acknowledging the wavy line bug. You have no idea what it means to have your issue simply be acknowledged. Now you just need to fix it ;)
by goddard
Fri 20. Jan 2017, 10:29
Forum: Pen Displays
Topic: 6.3.20-8 Wavy lines but not 6.3.18-4 in Sierra
Replies: 4
Views: 6821

6.3.20-8 Wavy lines but not 6.3.18-4 in Sierra

Hey Wacom, if this wavy line is an Apple issue, why does 6.3.18-4 not produce wavy lines in Sierra on my 2013 Mac Pro?
Please look into this!
6.3.20-8 Has wavy lines but fixes sticky modifier keys
6.3.18-4 Has sticky modifier keys but no wavy lines
by goddard
Thu 12. Jan 2017, 11:13
Forum: Pen Displays
Topic: Cintiq Performance on Sierra (Jagged Lines)
Replies: 16
Views: 20949

Re: Cintiq Performance on Sierra (Jagged Lines)

[img]http://i.imgur.com/gi4aCGy.jpg[/img]

This is terrible...
by goddard
Sun 8. Jan 2017, 11:53
Forum: Pen Displays
Topic: Cintiq Performance on Sierra (Jagged Lines)
Replies: 16
Views: 20949

Re: Cintiq Performance on Sierra (Jagged Lines)

Does anyone have anymore news or updates on this? I'm having the same issue and it's driving me insane. I'm considering restoring my computer to before the latest OS update when this wasn't an issue and then not updating again. Nope, nothing has changed, I check the driver site every day. If you ar...
by goddard
Fri 6. Jan 2017, 08:26
Forum: Pen Displays
Topic: Cintiq Performance on Sierra (Jagged Lines)
Replies: 16
Views: 20949

Re: Cintiq Performance on Sierra (Jagged Lines)

I have the EXACT same results the only driver that corrects the jagged lines is 18-4, the latest 20-4 fixes sticky keys but still has jagged lines. This is a nightmare!

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