Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Search found 5 matches
- Tue 19. Jun 2018, 22:23
- Forum: Pen Displays
- Topic: Does USB-C cable need to be specific Wacom one
- Replies: 1
- Views: 1398
Does USB-C cable need to be specific Wacom one
Hello, So I am really clumsy, and I tripped on my USB-C cable as I was getting up - the one that connects to the adaptor, and into the display port 1. I ran out to Best Buy to buy a replacement - I got a generic Type-C to Type-C cable (Brand: TOUGHTESTED), and when I plugged everything in, there was...
- Thu 12. Apr 2018, 11:50
- Forum: Pen Displays
- Topic: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode
- Replies: 15
- Views: 7889
Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode
This is happening to me now, too! There was a red tint for the longest time, which I actually got used to, and now it's suddenly waking up with a green tint.... irritating!
- Sun 10. Dec 2017, 19:19
- Forum: Pen Displays
- Topic: Wacom does not turned on
- Replies: 2
- Views: 2328
Re: Wacom does not turned on
I have had this same issue!! Nothing will fix it!! Hopefully costumer service can help out.
- Sun 10. Dec 2017, 19:17
- Forum: Pen Displays
- Topic: Cintiq Pro 16 Video Firmware Update Nov 29th
- Replies: 6
- Views: 2970
Re: Cintiq Pro 16 Video Firmware Update Nov 29th
I tried installing the firmware update on my MacBook Pro, and the pen update worked, but the video one failed, and then the tablet turned off - can't get it to turn on again, but if I move the pen around, the cursor moves with it on only on my MacBook screen, and the Desktop Centre is still saying i...
- Sun 10. Dec 2017, 19:14
- Forum: Pen Tablets
- Topic: Wacom Cintiq Pro 16 Not working after firmware update
- Replies: 0
- Views: 755
Wacom Cintiq Pro 16 Not working after firmware update
Hello, Wacom Cintiq Pro 16" on a Macbook Pro with High Sierra OS This is a serious issue - I downloaded the latest firmware updates for the video and the pen today, and I got an error message during the video firmware update that said it failed. The tablet then turned off, and I cannot get it t...