Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 5 matches

Go to advanced search

by vputinski
Tue 19. Jun 2018, 22:23
Forum: Pen Displays
Topic: Does USB-C cable need to be specific Wacom one
Replies: 1
Views: 929

Does USB-C cable need to be specific Wacom one

Hello, So I am really clumsy, and I tripped on my USB-C cable as I was getting up - the one that connects to the adaptor, and into the display port 1. I ran out to Best Buy to buy a replacement - I got a generic Type-C to Type-C cable (Brand: TOUGHTESTED), and when I plugged everything in, there was...
by vputinski
Thu 12. Apr 2018, 11:50
Forum: Pen Displays
Topic: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode
Replies: 11
Views: 5699

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

This is happening to me now, too! There was a red tint for the longest time, which I actually got used to, and now it's suddenly waking up with a green tint.... irritating!
by vputinski
Sun 10. Dec 2017, 19:19
Forum: Pen Displays
Topic: Wacom does not turned on
Replies: 2
Views: 1922

Re: Wacom does not turned on

I have had this same issue!! Nothing will fix it!! Hopefully costumer service can help out.
by vputinski
Sun 10. Dec 2017, 19:17
Forum: Pen Displays
Topic: Cintiq Pro 16 Video Firmware Update Nov 29th
Replies: 6
Views: 2512

Re: Cintiq Pro 16 Video Firmware Update Nov 29th

I tried installing the firmware update on my MacBook Pro, and the pen update worked, but the video one failed, and then the tablet turned off - can't get it to turn on again, but if I move the pen around, the cursor moves with it on only on my MacBook screen, and the Desktop Centre is still saying i...
by vputinski
Sun 10. Dec 2017, 19:14
Forum: Pen Tablets
Topic: Wacom Cintiq Pro 16 Not working after firmware update
Replies: 0
Views: 618

Wacom Cintiq Pro 16 Not working after firmware update

Hello, Wacom Cintiq Pro 16" on a Macbook Pro with High Sierra OS This is a serious issue - I downloaded the latest firmware updates for the video and the pen today, and I got an error message during the video firmware update that said it failed. The tablet then turned off, and I cannot get it t...

Go to advanced search