Customer Support: https://support.wacom.com/

DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 5 matches

by vputinski
Tue 19. Jun 2018, 22:23
Forum: Pen Displays
Topic: Does USB-C cable need to be specific Wacom one
Replies: 1
Views: 221

Does USB-C cable need to be specific Wacom one

Hello, So I am really clumsy, and I tripped on my USB-C cable as I was getting up - the one that connects to the adaptor, and into the display port 1. I ran out to Best Buy to buy a replacement - I got a generic Type-C to Type-C cable (Brand: TOUGHTESTED), and when I plugged everything in, there was...
by vputinski
Thu 12. Apr 2018, 11:50
Forum: Pen Displays
Topic: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode
Replies: 11
Views: 3530

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

This is happening to me now, too! There was a red tint for the longest time, which I actually got used to, and now it's suddenly waking up with a green tint.... irritating!
by vputinski
Sun 10. Dec 2017, 19:19
Forum: Pen Displays
Topic: Wacom does not turned on
Replies: 2
Views: 1427

Re: Wacom does not turned on

I have had this same issue!! Nothing will fix it!! Hopefully costumer service can help out.
by vputinski
Sun 10. Dec 2017, 19:17
Forum: Pen Displays
Topic: Cintiq Pro 16 Video Firmware Update Nov 29th
Replies: 6
Views: 1565

Re: Cintiq Pro 16 Video Firmware Update Nov 29th

I tried installing the firmware update on my MacBook Pro, and the pen update worked, but the video one failed, and then the tablet turned off - can't get it to turn on again, but if I move the pen around, the cursor moves with it on only on my MacBook screen, and the Desktop Centre is still saying i...
by vputinski
Sun 10. Dec 2017, 19:14
Forum: Pen Tablets
Topic: Wacom Cintiq Pro 16 Not working after firmware update
Replies: 0
Views: 436

Wacom Cintiq Pro 16 Not working after firmware update

Hello, Wacom Cintiq Pro 16" on a Macbook Pro with High Sierra OS This is a serious issue - I downloaded the latest firmware updates for the video and the pen today, and I got an error message during the video firmware update that said it failed. The tablet then turned off, and I cannot get it t...

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