Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 10 matches

by vmoritz
Sun 8. Apr 2018, 08:05
Forum: Pen Tablets
Topic: Windows 10 Fall Creators Update
Replies: 33
Views: 5385

Re: Windows 10 Fall Creators Update

I'm afraid that while the issue may have been caused by Microsoft Wacom needs to fix the problems with their driver. Windows Ink is turned off
by vmoritz
Wed 14. Mar 2018, 01:42
Forum: Pen Tablets
Topic: Windows 10 Fall Creators Update
Replies: 33
Views: 5385

Re: Windows 10 Fall Creators Update

So now I've gone to the trouble to borrow the latest Wacom Intuos Pro from my local supplier. With the new driver I still have the same problems of not being able to copy by dragging in spreadsheets, resize columns, pick Countries from drop down weblists (intermittent), highlight and copy from webpa...
by vmoritz
Wed 7. Mar 2018, 03:40
Forum: Pen Tablets
Topic: Windows 10 Fall Creators Update
Replies: 33
Views: 5385

Re: Windows 10 Fall Creators Update

Thanks for the new driver, but it made no difference at all to the problems I am having with Excel spreadsheets and some issues with drop down lists on webpages

I am still needing to use a mouse to drag cells to copy and a lot of other things I used to be able to do with my Intuos tablet
by vmoritz
Thu 18. Jan 2018, 04:30
Forum: Pen Tablets
Topic: Intuos PT Medium issues (Windows 10 Fall Creator's Update)
Replies: 12
Views: 2241

Re: Intuos PT Medium issues (Windows 10 Fall Creator's Update)

I've spent hours troubleshooting the problems I'm having with my Intuos tablet. Spreadsheet resizing, dragging cells etc are fine with a mouse. The tablet works fine with a mac (yes, I sourced one and installed the mac drivers to make sure it wasn't a problem with the tablet itself) It is definitely...
by vmoritz
Tue 9. Jan 2018, 22:34
Forum: Pen Tablets
Topic: Intuos PT Medium issues (Windows 10 Fall Creator's Update)
Replies: 12
Views: 2241

Re: Intuos PT Medium issues (Windows 10 Fall Creator's Update)

You are not alone in this. I had to resort to a mouse to best use Excel. Wacom have not said they are doing anything about it. You will find other thread on the same issue on this forum and also on Adobe forums as there are some issues with Adobe software. The fact that the mouse works and the table...
by vmoritz
Tue 9. Jan 2018, 22:30
Forum: Pen Tablets
Topic: Windows 10 Fall Creators Update
Replies: 33
Views: 5385

Re: Windows 10 Fall Creators Update

Has anyone found any older drivers that work? Wacom sent me a link to 6.3.15-3, same problems.

Still not happy!!!!!!!!!
by vmoritz
Sun 31. Dec 2017, 00:46
Forum: Pen Tablets
Topic: Windows 10 Fall Creators Update
Replies: 33
Views: 5385

Re: Windows 10 Fall Creators Update

This issue of tablet behavior following a recent MS office 2007 update is still driving me to distraction (and a mouse)
I have posted another thread just to see if something will happen.
I tried disabling windows ink and have installed the latest drivers- 6.3.27-2, to no avail.

Not happy
by vmoritz
Sun 31. Dec 2017, 00:39
Forum: Pen Tablets
Topic: Microsoft office 2007 SP3 upgrade has corrupted tablet behaviour
Replies: 1
Views: 559

Microsoft office 2007 SP3 upgrade has corrupted tablet behaviour

There is a current thread on this subject, but it is going nowhere.It is all very well for Intuos to blame Microsoft, but it may be easier for Intuos to fix problems than for us to try and get a response from Microsoft I have a Bamboo and Intuos PTK-640 which now work only partially with MS Excel an...
by vmoritz
Mon 11. Dec 2017, 08:17
Forum: Pen Tablets
Topic: Excel issues since Fall Creators update
Replies: 7
Views: 2023

Re: Excel issues since Fall Creators update

I cannot find the "Use windows link" in the driver dialogue boxes. Is this a tick box or something else? Please post more information, maybe send a photo? I reset the settings and the Wacom desktop centre found the tablet. I rebooked the computer and they are lost again This is very irrita...
by vmoritz
Mon 11. Dec 2017, 04:44
Forum: Pen Tablets
Topic: Excel issues since Fall Creators update
Replies: 7
Views: 2023

Re: Excel issues since Fall Creators update

I'm having real issues with my Wacom tablet and Excel recently (on Windows 10, using Intuos PTK-640). These issues have been reported on this forum recently (cannot drag down cells, cannot select and size spreadsheets etc) I believe it to be the Wacom drivers as I REINSTALLED A MOUSE (argh!) and tha...

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