Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 10 matches

by plasticv
Tue 28. Aug 2018, 19:06
Forum: Pen Computers
Topic: Lost my pen Holder
Replies: 2
Views: 681

Re: Lost my pen Holder

ok. maybe someone can make a photo in several views? top front left right? Please
by plasticv
Mon 27. Aug 2018, 19:53
Forum: Pen Computers
Topic: Lost my pen Holder
Replies: 2
Views: 681

Lost my pen Holder

Hi. So i was in travel and unf-ly lost my MSP 13 pen Holder.
Where i can buy it, or mayby someone have a 3D model to print it?
iam looking for this guy --- http://prntscr.com/knjji6
by plasticv
Wed 20. Dec 2017, 05:34
Forum: Pen Computers
Topic: Your device is not connected your computer
Replies: 18
Views: 13000

Re: Your device is not connected your computer

i've contacted to the support center a week ago. And so what? Reinstall dirvers? As i said its not a every problem solution. But in my case - its works. Its takes 2 minute to fix it.
by plasticv
Mon 18. Dec 2017, 18:33
Forum: Pen Computers
Topic: Your device is not connected your computer
Replies: 18
Views: 13000

Re: Your device is not connected your computer

http://link.wacom.com/wdc/update.xml Find your device there. For ex. MSP 13 - is: <name type="string">Cintiq W1320</name> Line - <drivermin type="string">6.3.18-3</drivermin> - is about minimum driver version - its 6.3.18-3. Line - <firmware_pen type="map"> - its all ab...
by plasticv
Sun 17. Dec 2017, 14:31
Forum: Pen Computers
Topic: Your device is not connected your computer
Replies: 18
Views: 13000

Re: Your device is not connected your computer

Today i finaly fixed my tablet. It was easy to do but not so easy to understand what to do. I get my problem after update pen firmware. After restart Wacom Desktop Center lost my table: No device connected so it was unable to reinstall firmware. Support Center send me instruction: How to reinstall d...
by plasticv
Fri 15. Dec 2017, 06:59
Forum: Pen Computers
Topic: Your device is not connected your computer
Replies: 18
Views: 13000

Re: Your device is not connected your computer

it's definitely a problem with Firmware or drivers. Many users, like me, have found it after the update. Did you notice Wacom? Thus the system is unusable! mate your better off giving em a call, forum is shit takes forever to get a reply from these guys but took less than 5 min to get a link sent t...
by plasticv
Thu 14. Dec 2017, 19:34
Forum: Pen Computers
Topic: MSP 13 thinks its a Cintiq Pro/Pen stopped working after update
Replies: 9
Views: 3503

Re: MSP 13 thinks its a Cintiq Pro/Pen stopped working after update

I have made a hard reset, totally reinstalled the system and the tablet drivers. And now when I am trying to launch Wacom desktop center - no device connected. And when I am trying to launch Wacom tablet properties it says "Your tablet is not connected to your computer". But in some apps l...
by plasticv
Thu 14. Dec 2017, 10:28
Forum: Pen Computers
Topic: MSP 13 thinks its a Cintiq Pro/Pen stopped working after update
Replies: 9
Views: 3503

Re: MSP 13 thinks its a Cintiq Pro/Pen stopped working after update

how can i do this? VIA Email or maybe some link? Or Phone?
by plasticv
Wed 13. Dec 2017, 20:38
Forum: Pen Computers
Topic: MSP 13 thinks its a Cintiq Pro/Pen stopped working after update
Replies: 9
Views: 3503

Re: MSP 13 thinks its a Cintiq Pro/Pen stopped working after update

Same problem here!!! Please Help me. It was very expensive presetn bu firt update broke it!!!

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