Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 4 matches

by jonathany70
Fri 19. Jan 2018, 12:36
Forum: Smartpads
Topic: Connection could not be established
Replies: 4
Views: 4926

Re: Connection could not be established

This sounds like my issue I had (but after 1 year) - required a replacement device. Wacom support have heard of a few cases like this. I found contacting them via the Chat better than the phone. First get a CASE number , then an RMA number / email
by jonathany70
Fri 19. Jan 2018, 12:35
Forum: Smartpads
Topic: Resolution Folio Large vs. Spark
Replies: 1
Views: 2770

Re: Resolution Folio Large vs. Spark

can you be more specific? examples?
Since the data captures starts as vector, the resolution is a function of the actual export in the software
by jonathany70
Fri 19. Jan 2018, 12:33
Forum: Smartpads
Topic: Slate Bluetooth pairing can't be initiated
Replies: 2
Views: 2280

Re: Slate Bluetooth pairing can't be initiated

FYI I finally got a replacement device from Wacom (all be it a few issues with shipping etc)
by jonathany70
Thu 14. Dec 2017, 07:29
Forum: Smartpads
Topic: Slate Bluetooth pairing can't be initiated
Replies: 2
Views: 2280

Slate Bluetooth pairing can't be initiated

Hi, my Slate has been fine for a year, but today it won't sync with my phone. When I try to re-pair/register with Inkspace, I follow the steps: 1. Turn on the slate (steady green light shown) 2. In Inkspace, connect the device 3. Press and hold the button on the slate for about 6 seconds until the b...

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