Wacom Drivers
NEW drivers 6.3.27-2 posted for Mac and Win with many fixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 4 matches

by jonathany70
Fri 19. Jan 2018, 12:36
Forum: Smartpads
Topic: Connection could not be established
Replies: 4
Views: 1147

Re: Connection could not be established

This sounds like my issue I had (but after 1 year) - required a replacement device. Wacom support have heard of a few cases like this. I found contacting them via the Chat better than the phone. First get a CASE number , then an RMA number / email
by jonathany70
Fri 19. Jan 2018, 12:35
Forum: Smartpads
Topic: Resolution Folio Large vs. Spark
Replies: 1
Views: 1278

Re: Resolution Folio Large vs. Spark

can you be more specific? examples?
Since the data captures starts as vector, the resolution is a function of the actual export in the software
by jonathany70
Fri 19. Jan 2018, 12:33
Forum: Smartpads
Topic: Slate Bluetooth pairing can't be initiated
Replies: 2
Views: 222

Re: Slate Bluetooth pairing can't be initiated

FYI I finally got a replacement device from Wacom (all be it a few issues with shipping etc)
by jonathany70
Thu 14. Dec 2017, 07:29
Forum: Smartpads
Topic: Slate Bluetooth pairing can't be initiated
Replies: 2
Views: 222

Slate Bluetooth pairing can't be initiated

Hi, my Slate has been fine for a year, but today it won't sync with my phone. When I try to re-pair/register with Inkspace, I follow the steps: 1. Turn on the slate (steady green light shown) 2. In Inkspace, connect the device 3. Press and hold the button on the slate for about 6 seconds until the b...

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