Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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https://www.wacom.com/en-us/support?guideId=015-916

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If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by Robobob
Sun 22. Apr 2018, 21:23
Forum: Pen Displays
Topic: Cintiq Pro 16 some issues
Replies: 3
Views: 1286

Re: Cintiq Pro 16 some issues

I kind of take the lack of a reply as a sign this isnt being taken seriously. I do hope that wacom is working on it shouldn’t be that hard. Even my trusty cintiq 22hd had the option to simply disable buttons if one wanted to. Especially on a smaller screen as the 16 pro this option would be very wel...
by Robobob
Sun 18. Feb 2018, 13:36
Forum: Pen Displays
Topic: Cintiq Pro 16 some issues
Replies: 3
Views: 1286

Re: Cintiq Pro 16 some issues

So no one has a reply or any kind of help? Kind of disappointed not getting any kind of feedback from Wacom. Is there a solution mainly to calibrating the eraser tip and turning the top buttons on the wacom screen off so one isn't touching those while working, or at least we have the choice of havin...
by Robobob
Fri 22. Dec 2017, 11:03
Forum: Pen Displays
Topic: Cintiq Pro 16 some issues
Replies: 3
Views: 1286

Cintiq Pro 16 some issues

Hi there, I've run into some issues with my new cintiq pro 16 and was wondering if there's a solution. The eraser end of the stylus is off, it's like floating above the eraser tip so I was wondering if there's a way to calibrate this. Another thing I'm running into is accidentally touching the onscr...

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