Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 6 matches

by raphroberts
Mon 16. Apr 2018, 11:08
Forum: Pen Displays
Topic: Cintiq Pro 16 some issues
Replies: 3
Views: 875

Re: Cintiq Pro 16 some issues

Another thing I'm running into is accidentally touching the onscreen buttons on the top of the tablet and I was wondering if theres a way to turn those off. I would like to be able to disable these buttons also, as I often brush them accidentally when painting 'top down' with my hand. It would be b...
by raphroberts
Mon 16. Apr 2018, 11:00
Forum: Pen Displays
Topic: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4
Replies: 33
Views: 14139

Re: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

The tablet driver is not involved in the display - same will happen when the driver is not installed. At the moment the best option is turning nightshift off and leaving if off. Problems with color distortions after wakeup have been reported for non-Wacom displays as well - it is not clear unfortun...
by raphroberts
Wed 14. Feb 2018, 22:27
Forum: Pen Displays
Topic: Incompatibility with Moodle / HTML
Replies: 0
Views: 635

Incompatibility with Moodle / HTML

Hello, The team I work for were hoping to purchase a bunch of Cintiq tablets (DTK 1651), to use for marking students work at a university. The problem we have encountered is that the cintiq does not work properly with the Moodle plugin "annotate PDF" (a browser-based solution that allows l...
by raphroberts
Tue 2. Jan 2018, 11:04
Forum: Pen Displays
Topic: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4
Replies: 33
Views: 14139

Re: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

Hello again I am able to fix the nightshift problem via terminal, by using this shell utility: https://github.com/jenghis/nshift ..and running the following commands: /Users/myusername/nshift 10 /Users/myusername/nshift 0 I packaged the above commands into an executable batchscript, using instructio...
by raphroberts
Tue 2. Jan 2018, 09:34
Forum: Pen Displays
Topic: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4
Replies: 33
Views: 14139

Re: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

The tablet driver is not involved in the display - same will happen when the driver is not installed. At the moment the best option is turning nightshift off and leaving if off. Problems with color distortions after wakeup have been reported for non-Wacom displays as well - it is not clear unfortun...
by raphroberts
Tue 2. Jan 2018, 06:45
Forum: Pen Displays
Topic: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4
Replies: 33
Views: 14139

Re: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

Hello. I am new to the forum. I just bought a Cintiq pro 16, and am disappointed to find the same red tint issue. Sliding nightshift on then off does indeed fix the problem, however it is very disruptive to have to do this every time the display wakes from power save mode. At my preferred setting th...

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