Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 6 matches

by zippitt
Sun 11. Mar 2018, 17:29
Forum: Pen Computers
Topic: Mobile Studio 16 Turning off randomly
Replies: 6
Views: 2128

Re: Mobile Studio 16 Turning off randomly

Thanks, not looking forward to it, but it's definitely preferable to a replacement.
by zippitt
Sun 11. Mar 2018, 05:15
Forum: Pen Computers
Topic: Mobile Studio 16 Turning off randomly
Replies: 6
Views: 2128

Re: Mobile Studio 16 Turning off randomly

Was there a resolution to this problem, I am having the same issue with my new mobile studio pro 16.
by zippitt
Fri 12. Jan 2018, 00:47
Forum: Pen Computers
Topic: Mobilestudio Pro 16 - Photoshop refuses to use the Quadro
Replies: 3
Views: 2857

Re: Mobilestudio Pro 16 - Photoshop refuses to use the Quadro

I had the same issue, the fix was to download the Nvidia drivers, I selected the device as the M2000 as the M1000 didn't show as available hardware. The installer package looks just like the GeForce drivers installer and maybe one in the same. The driver update resets the 3d apps settings in the Nvi...
by zippitt
Thu 4. Jan 2018, 19:34
Forum: Pen Computers
Topic: Need opinions on MobileStudio Pro
Replies: 5
Views: 1476

Re: Need opinions on MobileStudio Pro

I am excited about the dial controls, I love the idea of not needing a keyboard, I was almost there with my Cintiq. As far as the classic pen, I think I will avoid it for now just because the cost for the MSP16, but it's good to know they seem to be more fragile. I don't suppose anyone knows if ther...
by zippitt
Thu 4. Jan 2018, 05:23
Forum: Pen Computers
Topic: Need opinions on MobileStudio Pro
Replies: 5
Views: 1476

Re: Need opinions on MobileStudio Pro

Awesome, thanks for taking the time to reply, I definitely found it helpful as I need something more mobile and it seems it did the trick for you. I completely agree on the pen thing too, I grew up drawing with pencils and I find it hard to get comfortable with the thicker pens, I can remember my ha...
by zippitt
Tue 2. Jan 2018, 23:09
Forum: Pen Computers
Topic: Need opinions on MobileStudio Pro
Replies: 5
Views: 1476

Need opinions on MobileStudio Pro

I had a few Wacom devices over the years, the last which I just sold was my gen 1 Cintiq...I loved the device but what made me ditch it in the end was the portability, carrying around the laptop and Cintiq was just as hassle, freaking wires everywhere. I have been considering the MobileStudio Pro bu...

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