Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 1 match

by Soobel
Wed 3. Jan 2018, 12:37
Forum: Pen Computers
Topic: Your device is not connected your computer
Replies: 18
Views: 10387

Re: Your device is not connected your computer

Please do not post sensitive links to firmware updates on the forum. Anyone with a problem after the update should please contact Wacom support. There is a very small percentage (less than 1%) where the update fails and in such cases we want to find out what happened - perhaps power interruption, c...

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