Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 11 matches

by andreluigo
Wed 24. Oct 2018, 22:57
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 53
Views: 7202

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

This is always been really annoying since they changed it after 6.3.28-3. I asked a lot of times for email, twitter and reddit in that time but is easier blame Microsoft than assume responsability and fix a so simple thing. If don't want roll back at least give us the option to choose how it behave...
by andreluigo
Sun 6. May 2018, 15:25
Forum: Pen Tablets
Topic: Pen scroll function
Replies: 0
Views: 603

Pen scroll function

Hey, when will you revert pen scroll behavior how worked like was before?
Everybody, for real, hate this update and is asking for fix...
Who do you have to satisfy? Clients or yourselves?
by andreluigo
Sun 22. Apr 2018, 20:27
Forum: Pen Tablets
Topic: Windows 10 Fall Creators Update
Replies: 33
Views: 7305

Re: Windows 10 Fall Creators Update

I have added the registry entry as suggested, restarted the computer and the problem with the scroll is still not fixed. reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f the pointer is stuck instead of moving while pressing pe...
by andreluigo
Sat 14. Apr 2018, 00:55
Forum: Pen Tablets
Topic: Windows 10 Fall Creators Update
Replies: 33
Views: 7305

Re: Windows 10 Fall Creators Update

What do you expect when scolling ? Where should the pointer go ? We (not just me) expect that works exactly as always did until now, with the pointer moving following the pen movemment... When you scroll f.e. with mousewheel you want the document to move, not the screen pointer. But the mouse is st...
by andreluigo
Tue 10. Apr 2018, 02:33
Forum: Pen Tablets
Topic: Cursor jumping after lifting pen on Intuos Pro
Replies: 1
Views: 846

Re: Cursor jumping after lifting pen on Intuos Pro

DewiEJ wrote:I'm using an Intuos Pro in Illustrator on the Mac.

When I lift the pen after moving an object in Illustrator, the object jumps away from where I placed it. What do I need to do to stop this?

The only thing you can do is roll back to an older driver.
They [censored] us with newest versions...
by andreluigo
Tue 10. Apr 2018, 02:30
Forum: Pen Tablets
Topic: Windows 10 Fall Creators Update
Replies: 33
Views: 7305

Re: Windows 10 Fall Creators Update

Be aware that the current Wacomn driver has a new default setting for scrolling with a pen by pressing a side button. You can use that to scroll a document by moving the pen up and down while pressing the button. And this is another big shit you did. When press button to scroll, the pointer gets lo...
by andreluigo
Fri 9. Mar 2018, 19:34
Forum: Pen Tablets
Topic: Windows 10 Fall Creators Update
Replies: 33
Views: 7305

Re: Windows 10 Fall Creators Update

Hylorean2 wrote:same problem

It is worse, because now when click to roll page the pointer gets locked where you pressed the button, and when released it jumps to the final position.
I roll back to the last version and this is ok again.
by andreluigo
Sat 6. Jan 2018, 18:14
Forum: Pen Tablets
Topic: problems Intuos Windows 10 update
Replies: 5
Views: 1424

Re: problems Intuos Windows 10 update

Just found the Windows Ink and disabled it. I couldn't find it, different language. Why would windows do something like that? It's so agravating and annoying. Anyway thanks a lot. joost Amsterdam Hi, buddy... Did you fix it? I have exactly the same issues but none of fixes worked for me! I am still...
by andreluigo
Sat 6. Jan 2018, 18:06
Forum: Pen Tablets
Topic: Issues with Windows 10 "right click on hold"
Replies: 14
Views: 8721

Re: Issues with Windows 10 "right click on hold"

In the Wacom tablet properties select the pen, then mapping or calibration, there is a checkbox for 'use Windows Ink'. Uncheck that to turn off all the Windows Ink related effects. If you want to keep it and only disable the 'press and hold', search for 'Pen and Touch' control panel, select 'Press ...
by andreluigo
Sat 6. Jan 2018, 18:03
Forum: Pen Tablets
Topic: Issues with Windows 10 "right click on hold"
Replies: 14
Views: 8721

Re: Issues with Windows 10 "right click on hold"

herrnaus wrote:Doesn´t work for me =(
Value was allready set to 3 at my machine...


The same here!

Go to advanced search