Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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https://www.wacom.com/en-us/support?guideId=015-916

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Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by ahsalehi
Sat 17. Feb 2018, 20:52
Forum: Pen Tablets
Topic: intuos pro medium (2017) bluetooth firmware files needed!
Replies: 2
Views: 1143

Re: intuos pro medium (2017) bluetooth firmware files needed!

You're probably out of luck - I had something similar happen last year with a PTH-860. Ended up having to send the tablet back to Wacom to be replaced under warranty. Hey there! I know there is no way to find the firmware files, but could you please help me do something I have in mind? it might work
by ahsalehi
Fri 2. Feb 2018, 17:01
Forum: Apps and Services
Topic: Intuos Pro Paper Edition disconnects using Inkspace
Replies: 5
Views: 2908

Re: Intuos Pro Paper Edition disconnects using Inkspace

hey there, I have exactly the same problem and my tablet resets the moments inkspace should complete setting up. And thanks to my earlier Bluetooth firmware update failure, I cannot connect via Bluetooth either! and now I am having THIS! I wonder what they are doing at Wacom????
by ahsalehi
Thu 1. Feb 2018, 08:38
Forum: Pen Tablets
Topic: intuos pro medium (2017) bluetooth firmware files needed!
Replies: 2
Views: 1143

intuos pro medium (2017) bluetooth firmware files needed!

Hi everyone my intuos pro medium paper edition pth-660p was working fine via bluetooth until a month ago when i tried to update the bluetooth firmware and it got disconnected accidentally and the process failed. I continued using my tablet normally for a few more days until I decided to unpair the B...

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