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Wacom Drivers
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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Search found 3 matches

by Zeddycuss
Mon 12. Feb 2018, 16:39
Forum: Pen Computers
Topic: Cintiq Companion 2 touch screen not working and device not recognizing it self
Replies: 6
Views: 1365

Re: Cintiq Companion 2 touch screen not working and device not recognizing it self

Tell me please how to reset the unit to factory default. It was F9 before I reinstalled WIN 10 again. Now it it's not working. Another information I found recently (To reset the unit: power down, press VolumeUp+Down while switching on On, release when you see 'please wait'. That shows the blue troub...
by Zeddycuss
Sun 4. Feb 2018, 15:44
Forum: Pen Computers
Topic: Cintiq Companion 2 touch screen not working and device not recognizing it self
Replies: 6
Views: 1365

Re: Cintiq Companion 2 touch screen not working and device not recognizing it self

The same thing! It started a year ago. Touch screen was working from time to time without any visible reasons. The only thing I noticed that sometimes it falls depending on tablet position. In any way... When I bought the my Companion 2 there was windows 8.1 on it. After some time it was suggested t...
by Zeddycuss
Sun 4. Feb 2018, 15:32
Forum: Pen Computers
Topic: Cintiq Companion 2 touch screen not working and device not recognizing it self
Replies: 6
Views: 1365

Re: Cintiq Companion 2 touch screen not working and device not recognizing it self

The number for UK is +44 207 744 08 31, also +44 207 949 0392 should be fine. - If touch is not working anymore even after a factory reset of the unit, the problem is in hardware and the unit needs repair. The best handling depends on your location and warranty status. You should hear from customer...

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