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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

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Search found 49 matches

by kangum
Tue 27. Aug 2019, 17:24
Forum: Pen Displays
Topic: magnets
Replies: 6
Views: 533

Re: magnets

I got my replacement cintiq 24 pro from Adorama Camera and it is perfect in every way. I bought new this time instead of refurbished. It came super fast too in about 2 days with free shipping and no tax. I cant stop drooling over it its so nice to draw on. Totally loving that etched glass. This is W...
by kangum
Mon 26. Aug 2019, 19:29
Forum: Pen Displays
Topic: Cintiq PRO 24 - 4k problem on iMAC
Replies: 4
Views: 193

Re: Cintiq PRO 24 - 4k problem on iMAC

your imac specs says it does not support 4k. regardless if it "works" it is documented not supported by your display. wacom is not going to help you if apple themselves say it's not supported to run at that resolution.
by kangum
Sat 24. Aug 2019, 21:44
Forum: Pen Displays
Topic: Cintiq PRO 24 - 4k problem on iMAC
Replies: 4
Views: 193

Re: Cintiq PRO 24 - 4k problem on iMAC

according to apples specs here for your imac 4k is not supported. just up to a 30 inch display with max up to 2560x1600. Im not sure why these other things supposedly worked for you because the specs clearly shows it does not support 4k.
https://support.apple.com/kb/sp688?locale=en_US
by kangum
Fri 16. Aug 2019, 23:32
Forum: Pen Displays
Topic: Cintiq24pro 8 bit only???
Replies: 10
Views: 393

Re: Cintiq24pro 8 bit only???

I would be interested also if Wacom would comment on this. I will be rebuying soon due to the first one being faulty and if the 10bit status of this is not clear I dont know if I will buy again.
by kangum
Fri 16. Aug 2019, 17:18
Forum: Pen Displays
Topic: Cintiq24pro 8 bit only???
Replies: 10
Views: 393

Re: Cintiq24pro 8 bit only???

maybe wacom needs drivers to properly be identified. are the drivers installed correctly.
by kangum
Wed 14. Aug 2019, 02:49
Forum: Pen Computers
Topic: Companion 1 repairs
Replies: 5
Views: 360

Re: Companion 1 repairs

if your warranty is out I guess there is no harm in taking it to an electronics repair shop. explain to them the plug is faulty. I would ask them to completely replace the socket with something else and replace the power tip to match. I bet they could fix it for good if they did this. I dont expect ...
by kangum
Mon 12. Aug 2019, 20:04
Forum: Pen Computers
Topic: Companion 1 repairs
Replies: 5
Views: 360

Re: Companion 1 repairs

I don’t think wacom has ever posted an estimate publicly because there are too many variables for each case
by kangum
Sat 10. Aug 2019, 20:45
Forum: Pen Displays
Topic: Cintiq Pro 24 - On-Screen Keyboard problem
Replies: 3
Views: 208

Re: Cintiq Pro 24 - On-Screen Keyboard problem

On Mac OS it allows you to choose which monitor is the main display even if one is built in. Does windows have that option
by kangum
Tue 6. Aug 2019, 03:07
Forum: Pen Computers
Topic: Anyone know when there might be a new msp
Replies: 0
Views: 136

Anyone know when there might be a new msp

Has anyone heard any rumors when wacom May refresh their msp line. I am having troubles with my 2018 iPad Pro. The touch is failing after only 3 months. I need to find a new portable drawing device soon. The touch is getting worse and worse as time goes on.
by kangum
Tue 6. Aug 2019, 02:53
Forum: Pen Displays
Topic: magnets
Replies: 6
Views: 533

Re: magnets

I returned it because of the defect. The side that was faulty was actually the side I would use since I draw with my right hand. The return process is complete now I just have to decide where to buy the pro 24 to replace it.

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