Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 33 matches

by kangum
Fri 19. Jul 2019, 00:35
Forum: Pen Displays
Topic: Pen delay
Replies: 2
Views: 81

Re: Pen delay

I hooked up my old wacom cintiq 16 Pro and experienced the same lag only in photoshop. I went into my photoshop settings and photoshop had set some very demanding settings from my graphics card which is the weak point in my system. Once I turned down the graphics card demand there was a huge improve...
by kangum
Sat 13. Jul 2019, 02:03
Forum: Pen Displays
Topic: Pen delay
Replies: 2
Views: 81

Re: Pen delay

This is OS X version 10.14.5 and the delay only effects photoshop. I am getting it on occasional longer strokes also where the stroke just appears. I just need to know for sure if this is a driver issue or my computer. Computer is 2012 iMac i5 3.2 ghz 32gb ram and crappy 675mx video card.
by kangum
Sat 13. Jul 2019, 01:31
Forum: Pen Displays
Topic: stop auto scan Input on wacom 24pro
Replies: 3
Views: 138

Re: stop auto scan Input on wacom 24pro

I don’t think this is normal. I have wacom cintiq 24 Pro hooked up to an iMac using the display port to mini display port and the screen instantly switches to duel screen once turned on and back to single display when I turn it off. There is no scanning at all it is instant.
by kangum
Thu 11. Jul 2019, 19:19
Forum: Pen Displays
Topic: Pen delay
Replies: 2
Views: 81

Pen delay

I have wacom cintiq pro 24 and on some lines only some there is a delay when I make the line and when it shows up. I draw the line and poof it just appears. Also some light pressure isn’t registered. I am on newest apple mohave and using the newest drivers. My permissions look ok and the cintiq is r...
by kangum
Wed 10. Jul 2019, 19:24
Forum: Pen Displays
Topic: magnets
Replies: 1
Views: 78

magnets

my wacom remote only feels magnetic on one side of the screen. there is no magnatism in the other side at all. is that normal? This is very frustrating. I had to wait close to 6 hours to sign for my package and now I might have to pack up everything and send it back. What’s even more frustrating is ...
by kangum
Fri 22. Jun 2018, 23:44
Forum: Pen Displays
Topic: Cintiq Pro 16 Stands eta?
Replies: 10
Views: 5098

Re: Cintiq Pro 16 Stands eta?

yay for JUNE 2018 and still no stand for my wacom pro 16 that I paid 1500 dollars for that was supposed to have a stand available over a year ago.
by kangum
Fri 22. Jun 2018, 23:35
Forum: Pen Displays
Topic: New desktop computer for cintiq pro 16
Replies: 1
Views: 430

Re: New desktop computer for cintiq pro 16

Most video cards and when I say most it basically means all I just say most because I havent seen every card in existence but most video cards have display ports. Video cards really haven't adopted usb c yet. As far as the motherboard goes the usb c built into the motherboard usually doesnt carry vi...
by kangum
Sat 19. May 2018, 19:39
Forum: Pen Displays
Topic: Spec for Cintiq Pro 24
Replies: 1
Views: 526

Re: Spec for Cintiq Pro 24

It has enough power. you are good.
by kangum
Thu 17. May 2018, 23:39
Forum: Pen Computers
Topic: HP Zbook X2 Questions
Replies: 7
Views: 2560

Re: HP Zbook X2 Questions

as far as the remote working I know if you search youtube there are people who got the wacom remote to work with the microsoft surface. If that is possible than I dont see why yours wont.
by kangum
Thu 17. May 2018, 16:58
Forum: Pen Computers
Topic: HP Zbook X2 Questions
Replies: 7
Views: 2560

Re: HP Zbook X2 Questions

I would try and purchase a wacom express keys remote. It works via bluetooth and will give you touch ring along with 24 keys or so

https://us-store.wacom.com/Product/expr ... undefined1

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