Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 28 matches

by kangum
Fri 22. Jun 2018, 23:44
Forum: Pen Displays
Topic: Cintiq Pro 16 Stands eta?
Replies: 6
Views: 3649

Re: Cintiq Pro 16 Stands eta?

yay for JUNE 2018 and still no stand for my wacom pro 16 that I paid 1500 dollars for that was supposed to have a stand available over a year ago.
by kangum
Fri 22. Jun 2018, 23:35
Forum: Pen Displays
Topic: New desktop computer for cintiq pro 16
Replies: 1
Views: 206

Re: New desktop computer for cintiq pro 16

Most video cards and when I say most it basically means all I just say most because I havent seen every card in existence but most video cards have display ports. Video cards really haven't adopted usb c yet. As far as the motherboard goes the usb c built into the motherboard usually doesnt carry vi...
by kangum
Sat 19. May 2018, 19:39
Forum: Pen Displays
Topic: Spec for Cintiq Pro 24
Replies: 1
Views: 310

Re: Spec for Cintiq Pro 24

It has enough power. you are good.
by kangum
Thu 17. May 2018, 23:39
Forum: Pen Computers
Topic: HP Zbook X2 Questions
Replies: 7
Views: 1124

Re: HP Zbook X2 Questions

as far as the remote working I know if you search youtube there are people who got the wacom remote to work with the microsoft surface. If that is possible than I dont see why yours wont.
by kangum
Thu 17. May 2018, 16:58
Forum: Pen Computers
Topic: HP Zbook X2 Questions
Replies: 7
Views: 1124

Re: HP Zbook X2 Questions

I would try and purchase a wacom express keys remote. It works via bluetooth and will give you touch ring along with 24 keys or so

https://us-store.wacom.com/Product/expr ... undefined1
by kangum
Sun 13. May 2018, 01:36
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 23
Views: 4578

Re: Cintiq 24 Pro Fan Noise

I have the Cintiq Pro 16 and I dont think the fans are too loud. Its a perfectly tolerable level honestly. If it helps keep my hand from turning into a sweaty mess im all for it.
by kangum
Wed 9. May 2018, 03:00
Forum: Pen Displays
Topic: touch on wrong screen
Replies: 1
Views: 498

touch on wrong screen

i have a wacom pro 16. Whenever i try and use touch the cursor is on the wrong screen its on my laptop screen instead of my cintiq. Ive tried messing around with the monitors but the effect is always the same. cursor is on the wrong screen and toggle display does nothing to fix touch only pen. can a...
by kangum
Sat 28. Apr 2018, 00:40
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 23
Views: 4578

Re: Cintiq 24 Pro Fan Noise

most 4k monitors have fans not just wacom. however wacom fans have certainly been louder than most others. the exception is the ultrawides that are not really 4k. People have complained about heat since wacom cintiq version 1.0. the 4k monitors need a fan anyway and help with sweaty palms too. I don...
by kangum
Wed 28. Mar 2018, 18:17
Forum: Pen Displays
Topic: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode
Replies: 11
Views: 3983

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

This happens on wacom pro 16 also except in OSX High Sierra it turns pink when you start / wake the monitor. You have to toggle nightshift in osx to get normal colors. Wacom blames OSX SIerra that everything is pink tint. So it looks like if I go to windows I cant escape the color problem. Apparentl...
by kangum
Fri 23. Mar 2018, 19:02
Forum: Pen Computers
Topic: credit towards new device
Replies: 2
Views: 579

Re: credit towards new device

Thanks but the response took too long. I sold it at a huge loss. It was not easy to sell even though it was grade A+ condition. It had a screen protector on since day 1 and had 0 dead or stuck pixels. The wire connection was perfect because I mostly used it in android mode so the cord was never plug...

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