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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

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Please register our products on https://www.wacom.com/register
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Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 46 matches

by kangum
Fri 16. Aug 2019, 23:32
Forum: Pen Displays
Topic: Cintiq24pro 8 bit only???
Replies: 9
Views: 92

Re: Cintiq24pro 8 bit only???

I would be interested also if Wacom would comment on this. I will be rebuying soon due to the first one being faulty and if the 10bit status of this is not clear I dont know if I will buy again.
by kangum
Fri 16. Aug 2019, 17:18
Forum: Pen Displays
Topic: Cintiq24pro 8 bit only???
Replies: 9
Views: 92

Re: Cintiq24pro 8 bit only???

maybe wacom needs drivers to properly be identified. are the drivers installed correctly.
by kangum
Wed 14. Aug 2019, 02:49
Forum: Pen Computers
Topic: Companion 1 repairs
Replies: 4
Views: 96

Re: Companion 1 repairs

if your warranty is out I guess there is no harm in taking it to an electronics repair shop. explain to them the plug is faulty. I would ask them to completely replace the socket with something else and replace the power tip to match. I bet they could fix it for good if they did this. I dont expect ...
by kangum
Mon 12. Aug 2019, 20:04
Forum: Pen Computers
Topic: Companion 1 repairs
Replies: 4
Views: 96

Re: Companion 1 repairs

I don’t think wacom has ever posted an estimate publicly because there are too many variables for each case
by kangum
Sat 10. Aug 2019, 20:45
Forum: Pen Displays
Topic: Cintiq Pro 24 - On-Screen Keyboard problem
Replies: 3
Views: 90

Re: Cintiq Pro 24 - On-Screen Keyboard problem

On Mac OS it allows you to choose which monitor is the main display even if one is built in. Does windows have that option
by kangum
Tue 6. Aug 2019, 03:07
Forum: Pen Computers
Topic: Anyone know when there might be a new msp
Replies: 0
Views: 70

Anyone know when there might be a new msp

Has anyone heard any rumors when wacom May refresh their msp line. I am having troubles with my 2018 iPad Pro. The touch is failing after only 3 months. I need to find a new portable drawing device soon. The touch is getting worse and worse as time goes on.
by kangum
Tue 6. Aug 2019, 02:53
Forum: Pen Displays
Topic: magnets
Replies: 5
Views: 290

Re: magnets

I returned it because of the defect. The side that was faulty was actually the side I would use since I draw with my right hand. The return process is complete now I just have to decide where to buy the pro 24 to replace it.
by kangum
Tue 6. Aug 2019, 02:38
Forum: Pen Displays
Topic: Cintiq 22HD W10 - Recognized by laptop but No Signal (orange LED)
Replies: 4
Views: 104

Re: Cintiq 22HD W10 - Recognized by laptop but No Signal (orange LED)

There could be a problem with your hdmi port. Can you try hooking up a different display like your tv and see if it works
by kangum
Mon 5. Aug 2019, 02:21
Forum: Pen Displays
Topic: Cintiq Pro and Wacom Link plus issues
Replies: 5
Views: 140

Re: Cintiq Pro and Wacom Link plus issues

No usb data which is what the pen uses is passed through the thunderbolt connection it is passed tHrough the usb connection to your pc. The usb data never reaches the point of your adapter. The data is passed on out from the link through the links usb connection. Whatever issue you are having doesn’...
by kangum
Sat 3. Aug 2019, 22:10
Forum: Pen Displays
Topic: Cintiq 16 Screen Protector
Replies: 3
Views: 243

Re: Cintiq 16 Screen Protector

wacom will warn you a screen protector voids your warranty which is completely dumb because ive had a screen protector on my second generation 21ux and the screen looks brand new despite being something like 8 years old.. its because of the protector I've never had to use the warranty. Ive changed i...

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