Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?

Search found 56 matches

by kangum
Tue 19. May 2020, 01:51
Forum: Pen Displays
Topic: Cintiq 21 UX DTK-2100 Fails to Detect Pen
Replies: 4
Views: 2065

Re: Cintiq 21 UX DTK-2100 Fails to Detect Pen

The pen requires the USB port to be working properly for pen pressure so if you are having USB port issues I would look there first before thinking the cintiq screen was bad.
by kangum
Tue 19. May 2020, 01:43
Forum: Pen Displays
Topic: Use eraser on Cintiq Pro 16 to "Display Toggle" ?
Replies: 20
Views: 12006

Re: Use eraser on Cintiq Pro 16 to "Display Toggle" ?

I was wondering if you guys could use the 3D pen wacom has for this purpose. You would have 3 buttons then and no eraser but the No eraser you could work around.
by kangum
Tue 19. May 2020, 01:35
Forum: Pen Displays
Topic: Trying to make a Cintiq Pro wireless
Replies: 1
Views: 1306

Re: Trying to make a Cintiq Pro wireless

I wrote this long thing but I digress what you want to do the bottom line is its not viable at 4K 60hz and there is no such device that can make a existing usb device wireless that I’m aware of. What you want to do will most likely have to do with long cords and even than the cords themselves cant b...
by kangum
Tue 28. Apr 2020, 23:32
Forum: Pen Computers
Topic: Updated Wacom Pro Engine
Replies: 0
Views: 3166

Updated Wacom Pro Engine

Any rumors of an updated wacom cintiq pro engine. hopefully an 8 core. I need a new machine very soon.
by kangum
Thu 10. Oct 2019, 02:59
Forum: Pen Computers
Topic: MSP 16 Discoloured Pixels
Replies: 4
Views: 4464

Re: MSP 16 Discoloured Pixels

I have seen 2 different posts on the internet with this same issue. the first was a wacom cintiq 16 pro. after 1 year it developed the issue clearly where the palm was resting on the screen. The secomd post was a msp 16 with the same exact issue where the dead pixels appeared where you rest your pal...
by kangum
Tue 24. Sep 2019, 01:11
Forum: Pen Displays
Topic: Cintiq Pro 32 ghosting and light bleed...
Replies: 2
Views: 2289

Re: Cintiq Pro 32 ghosting and light bleed...

my 2012 imac does this occasionally depending on background and how often something stays on the screen. so its not just older computers. I believe its who made the panel that effects it. LG or samsung panel ect. I do not have this issue with my 24 maybe you could try switching to a 24 if the 32 rep...
by kangum
Tue 24. Sep 2019, 01:05
Forum: Pen Displays
Topic: Cintiq24pro 8 bit only???
Replies: 12
Views: 6925

Re: Cintiq24pro 8 bit only???

It seems wacom is dodging this thread. Maybe it is 8 bit after all.
by kangum
Tue 27. Aug 2019, 17:24
Forum: Pen Displays
Topic: magnets
Replies: 6
Views: 4254

Re: magnets

I got my replacement cintiq 24 pro from Adorama Camera and it is perfect in every way. I bought new this time instead of refurbished. It came super fast too in about 2 days with free shipping and no tax. I cant stop drooling over it its so nice to draw on. Totally loving that etched glass. This is W...
by kangum
Mon 26. Aug 2019, 19:29
Forum: Pen Displays
Topic: Cintiq PRO 24 - 4k problem on iMAC
Replies: 4
Views: 3126

Re: Cintiq PRO 24 - 4k problem on iMAC

your imac specs says it does not support 4k. regardless if it "works" it is documented not supported by your display. wacom is not going to help you if apple themselves say it's not supported to run at that resolution.
by kangum
Sat 24. Aug 2019, 21:44
Forum: Pen Displays
Topic: Cintiq PRO 24 - 4k problem on iMAC
Replies: 4
Views: 3126

Re: Cintiq PRO 24 - 4k problem on iMAC

according to apples specs here for your imac 4k is not supported. just up to a 30 inch display with max up to 2560x1600. Im not sure why these other things supposedly worked for you because the specs clearly shows it does not support 4k.
https://support.apple.com/kb/sp688?locale=en_US

Go to advanced search