Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 4 matches

by atomstitcher
Mon 23. Jan 2017, 02:07
Forum: Pen Tablets
Topic: Pen does not work properly in wireless mode
Replies: 28
Views: 15330

Re: Pen does not work properly in wireless mode

Any word on whether the new 6.3.20-5 drivers solve the wireless issue on Windows?
by atomstitcher
Thu 29. Dec 2016, 03:28
Forum: Pen Tablets
Topic: Pen does not work properly in wireless mode
Replies: 28
Views: 15330

Re: Pen does not work properly in wireless mode

Just for the record the problem exists with default settings with the latest drivers, so custom user settings aren't the issue. Touch on or off also makes no difference, and neither does connecting the dongle via a USB2 port and an extension cable, with the dongle sitting right next to the tablet. I...
by atomstitcher
Wed 28. Dec 2016, 12:34
Forum: Pen Tablets
Topic: Pen does not work properly in wireless mode
Replies: 28
Views: 15330

Re: Pen does not work properly in wireless mode

Where can I find older drivers? The only one for the Intuos Pro series I can see on the Wacom site is the latest, and the installer on the CD automatically installs that version too.
by atomstitcher
Tue 27. Dec 2016, 20:12
Forum: Pen Tablets
Topic: Pen does not work properly in wireless mode
Replies: 28
Views: 15330

Re: Pen does not work properly in wireless mode

I just got an Intuos Pro Small and have this exact same wireless problem with the latest Windows driver (I'm running Win 8.1). I have tried using the receiver dongle in various USB ports and none solve the issue. It also persists when I hold the wireless unit of the tablet inches away from the dongl...

Go to advanced search