Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by CertainUser1
Wed 13. Jun 2018, 08:17
Forum: Apps and Services
Topic: Mail server of this forum configured incorrectly
Replies: 0
Views: 648

Mail server of this forum configured incorrectly

Hello Wacom Forum Admins, when I first tried to register for this forum, I was puzzled as to why the registration mails did not arrive. I had to use a very old mail address I still had from my university to get the registration working. After some investigating, I found out that the mail server this...
by CertainUser1
Wed 6. Jun 2018, 19:23
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 96
Views: 37503

Re: MSP 16 with external monitor blanks out

Dear wacom1 , thank you for your reply, I appreciate it! There could be something wrong in the hardware like a bad connector, faulty Nvidia card, not working fan. Then Wacom can fix it. We cannot fix graphics driver issues however. As recommended here install the older Intel driver version mentioned...
by CertainUser1
Thu 31. May 2018, 15:36
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 96
Views: 37503

Re: MSP 16 with external monitor blanks out

I am unbelievably disappointed with Wacom product quality and their support efforts… :-( here is my situation: ⋅ I purchased a Mobile Studio Pro 16 , a device costing around 3000 Euro . ⋅ When an external monitor is connected, the internal monitor starts blanking out after a whil...

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