Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Search found 3 matches

by CertainUser1
Wed 13. Jun 2018, 08:17
Forum: Apps and Services
Topic: Mail server of this forum configured incorrectly
Replies: 0
Views: 3768

Mail server of this forum configured incorrectly

Hello Wacom Forum Admins, when I first tried to register for this forum, I was puzzled as to why the registration mails did not arrive. I had to use a very old mail address I still had from my university to get the registration working. After some investigating, I found out that the mail server this...
by CertainUser1
Wed 6. Jun 2018, 19:23
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 109
Views: 117935

Re: MSP 16 with external monitor blanks out

Dear wacom1 , thank you for your reply, I appreciate it! There could be something wrong in the hardware like a bad connector, faulty Nvidia card, not working fan. Then Wacom can fix it. We cannot fix graphics driver issues however. As recommended here install the older Intel driver version mentioned...
by CertainUser1
Thu 31. May 2018, 15:36
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 109
Views: 117935

Re: MSP 16 with external monitor blanks out

I am unbelievably disappointed with Wacom product quality and their support efforts… :-( here is my situation: ⋅ I purchased a Mobile Studio Pro 16 , a device costing around 3000 Euro . ⋅ When an external monitor is connected, the internal monitor starts blanking out after a whil...

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