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Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

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https://www.wacom.com/en-us/support?guideId=015-916

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Search found 2 matches

by Novarite
Tue 17. Jan 2017, 16:21
Forum: Pen Computers
Topic: Cintiq Companion 2 - Black Screen, No Backlight
Replies: 15
Views: 20065

Re: Cintiq Companion 2 - Black Screen, No Backlight

Thanks for the replies. I've ended up sending the companion off for repair and will be probably getting a refurbished model. It might be worth contacting support Kamuimui, see if they can help or get it repaired. Thanks for the information Jack. It was plugged before I had booted the machine up but ...
by Novarite
Wed 28. Dec 2016, 17:51
Forum: Pen Computers
Topic: Cintiq Companion 2 - Black Screen, No Backlight
Replies: 15
Views: 20065

Cintiq Companion 2 - Black Screen, No Backlight

Hi! I'm having some trouble with my cintiq companion 2. The screen has ceased functioning, remaining black no matter what I try. The screen died while I was drawing and I haven't been able to get it working again. I've tried placing it on standby, rebooting and powering down then back up. I have als...

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