Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 2 matches

by Cloudpost
Sun 29. Apr 2018, 21:15
Forum: Pen Displays
Topic: touch and "fingerpainting" bugs with Cintiq 13pro
Replies: 0
Views: 292

touch and "fingerpainting" bugs with Cintiq 13pro

Hi. I'm on MacBook Pro 2017 (OS high Sierra, updated) with a Cintiq 13 pro (updated drivers). I have an issue while using photoshop: the touch mode is very buggy. While trying to scroll and move picture with the basics touch gestures, I encounter strange acceleration, lag etc. The overall feeling is...
by Cloudpost
Sun 29. Apr 2018, 19:55
Forum: Pen Displays
Topic: (Mac) Cintiq 13pro clicking when touching the screen
Replies: 0
Views: 250

(Mac) Cintiq 13pro clicking when touching the screen

Hi. I recently bought a Cintiq 13pro and a MacBook Pro 15 (new Sierra OS) and I have some problems with the touch options. First of all it's not very responsive: I have a strange acceleration when I'm doing the sliding gesture, sometimes it's lagging a bit too. The driver is updated of course. The o...

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