Hurricane Florence Alert:
A rather large hurricane is set to hit the East Coast of the United States at the end of this week. Because of its size and threat to life & property there have already been significant evacuations in the areas expected to be hit worst. Hopefully things do not turn out as bad, but we will probably see shipping delays to and from that area (our North America distribution center is in Memphis, TN, close to the area).
If you are in the US region and you order something during this period, please see check https://www.ups.com/us/en/service-alerts.page?id=alert1 for possible alerts.

Wacom Drivers:
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 9 matches

by animaliok
Sat 28. Jul 2018, 16:33
Forum: Pen Computers
Topic: Comapnion 2 disconnects from hybrid mode everyday around 10pm
Replies: 13
Views: 795

Re: Comapnion 2 disconnects from hybrid mode everyday around 10pm

Ok so posting another update today, at 6:08pm, it did the full disconnection, twice, for the first time, so once I reconnected the companion with the hybrid cable, a few seconds later the screen went black a second time (heavy click sound + fan max speed as usual with the black screen) so it might g...
by animaliok
Sat 28. Jul 2018, 13:35
Forum: Pen Computers
Topic: Comapnion 2 disconnects from hybrid mode everyday around 10pm
Replies: 13
Views: 795

Re: Comapnion 2 disconnects from hybrid mode everyday around 10pm

Just as an update, the bios update solved the issue that the companion needed to be manually put to sleep to switch to hybrid mode, now when the cable is connected the switch is automatic. every day between 6pm and 6:30pm there is still some hardly noticeable events, like a light click and the fan s...
by animaliok
Tue 26. Jun 2018, 16:14
Forum: Pen Computers
Topic: Comapnion 2 disconnects from hybrid mode everyday around 10pm
Replies: 13
Views: 795

Re: Comapnion 2 disconnects from hybrid mode everyday around 10pm

Thanks a lot, I will try this !
for a few days it bugged just slightly but now the screen flickers in black, unlike before where it was just turning off, now there is no fan going at full speed but just the screen turning on and off frantically.
by animaliok
Fri 1. Jun 2018, 16:02
Forum: Pen Computers
Topic: Comapnion 2 disconnects from hybrid mode everyday around 10pm
Replies: 13
Views: 795

Re: Comapnion 2 disconnects from hybrid mode everyday around 10pm

ok so now it does this screen disconnect bug at 6:00 pm .. so it's not over.
by animaliok
Mon 28. May 2018, 21:07
Forum: Pen Computers
Topic: Comapnion 2 disconnects from hybrid mode everyday around 10pm
Replies: 13
Views: 795

Re: Comapnion 2 disconnects from hybrid mode everyday around 10pm

I stopped all startup programs in the task manager and it maybe why the problem seems to have disappeared, I still have the fan accelerating sometimes and a popup saying my battery is empty (it's not) at random times. So still don't know what cause this but messing with startup tasks in task manager...
by animaliok
Tue 15. May 2018, 20:13
Forum: Pen Computers
Topic: Comapnion 2 disconnects from hybrid mode everyday around 10pm
Replies: 13
Views: 795

Re: Comapnion 2 disconnects from hybrid mode everyday around 10pm

Just for the record, today did it at 10:12pm. wondering if there is a pattern that could help me understand where it comes from like the previous version of this bug that was linked to sleep after 180 minutes.
by animaliok
Mon 14. May 2018, 20:27
Forum: Pen Computers
Topic: Comapnion 2 disconnects from hybrid mode everyday around 10pm
Replies: 13
Views: 795

Re: Comapnion 2 disconnects from hybrid mode everyday around 10pm

Just as an update, yesterday it did it pretty badly around 10:02 pm, where the companion wouldn't restart when the power button was pressed for 3 sec, but after pressing it several time for around 20 sec it restarted.
today it just did it at 10:22 pm. it's never later than this I think.
by animaliok
Fri 11. May 2018, 12:12
Forum: Pen Computers
Topic: Comapnion 2 disconnects from hybrid mode everyday around 10pm
Replies: 13
Views: 795

Re: Comapnion 2 disconnects from hybrid mode everyday around 10pm

Thanks for your answer, I doubt overheating can cause this as the tablet is quite cold, in hybrid mode nearly nothing is happening on it as it's sleeping, only the screen is on. I checked the advanced power options on the desktop but it's unlikely that the desktop makes the tablet go out from sleep ...
by animaliok
Thu 10. May 2018, 19:09
Forum: Pen Computers
Topic: Comapnion 2 disconnects from hybrid mode everyday around 10pm
Replies: 13
Views: 795

Comapnion 2 disconnects from hybrid mode everyday around 10pm

Hi, and thank in advance if anyone has a clue about this common issue I think. Comapnion 2 disconnects from hybrid mode everyday around 10pm, (10:05pm/10:20pm, random) which is right during my studio meetings. Last year I had similar issues on my previous companion 2 , I didn't remark it was around ...

Go to advanced search