Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
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Search found 22 matches

by mem5000
Sun 28. May 2017, 15:33
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 91
Views: 27827

Re: MSP 16 with external monitor blanks out

So, the problem has gone away for me. To be honest, im not sure why. I have only this clue - i started regularly plugging my usb-c hub (to which my monitor was plugged into) into the bottom of the 3 usb-c ports on the MSP. The reason I'm not jumping out and saying this fixed it, is because the probl...
by mem5000
Thu 9. Mar 2017, 18:25
Forum: Pen Computers
Topic: Eraser on pro pen cursor problem
Replies: 9
Views: 4488

Re: Eraser on pro pen cursor problem

Ya, i have been using an older stylus to get by. Too used to my thumb rocker buttons being mapped to my brush size :T
by mem5000
Tue 7. Mar 2017, 20:22
Forum: Pen Computers
Topic: suggestion for pen features
Replies: 0
Views: 691

suggestion for pen features

Have you guys considered putting another button or touch sensitive pad on the pen itself? like under the index finger, but higher up? I use the rocker with my thumb and it would be nice to have another map-able button or two on the pen for my index finger. Maybe have it work similar to the rocker, b...
by mem5000
Tue 7. Mar 2017, 20:11
Forum: Pen Computers
Topic: Eraser on pro pen cursor problem
Replies: 9
Views: 4488

Re: Eraser on pro pen cursor problem

Mobile studio pro 16 intel i7 65667u Windows 10 pro does the same thing in photoshop 6 clip studio paint pro and for that matter, the windows desktop. i can flip my pen over and use the erase, and it puts the cursor directly under the eraser nub thing.... where i can't see it without leaning way over.
by mem5000
Wed 1. Mar 2017, 23:46
Forum: Pen Computers
Topic: Alternate charger for MSP
Replies: 14
Views: 10669

Re: Alternate charger for MSP

Nothing I've found yet. In fact, I found this article that specifically calls out the disaster of USB-C - in that simply choosing the wrong cable can destroy your machine: http://blog.fosketts.net/2016/10/29/total-nightmare-usb-c-thunderbolt-3/ Eric Mmmm... yes... i should like to avoid destroying ...
by mem5000
Wed 1. Mar 2017, 03:20
Forum: Pen Computers
Topic: Alternate charger for MSP
Replies: 14
Views: 10669

Re: Alternate charger for MSP

So, has anyone found a product that FOR SURE works?

Wacom still doesn't sell the power supply separately, as of last week.

I'm afraid of using the wrong one. I know usb-c devices can get damaged if you use something you shouldn't.
by mem5000
Sat 14. Jan 2017, 16:43
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 91
Views: 27827

Re: MSP 16 with external monitor blanks out

i believe, it's a 3 foot cable... ill have to check just to point out, it's not the external monitor that blanks out... it's my MSP's tablet screen that does It was doing it to me yesterday, and i yanked the external monitor out of the hub, and put it back in... that seemed to make it stop... it's b...
by mem5000
Sat 14. Jan 2017, 16:43
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 91
Views: 27827

Re: MSP 16 with external monitor blanks out

i believe, it's a 3 foot cable... ill have to check just to point out, it's not the external monitor that blanks out... it's my MSP's tablet screen that does It was doing it to me yesterday, and i yanked the external monitor out of the hub, and put it back in... that seemed to make it stop... it's b...
by mem5000
Sat 14. Jan 2017, 16:43
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 91
Views: 27827

Re: MSP 16 with external monitor blanks out

i believe, it's a 3 foot cable... ill have to check just to point out, it's not the external monitor that blanks out... it's my MSP's tablet screen that does It was doing it to me yesterday, and i yanked the external monitor out of the hub, and put it back in... that seemed to make it stop... it's b...
by mem5000
Sat 14. Jan 2017, 16:43
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 91
Views: 27827

Re: MSP 16 with external monitor blanks out

i believe, it's a 3 foot cable... ill have to check just to point out, it's not the external monitor that blanks out... it's my MSP's tablet screen that does It was doing it to me yesterday, and i yanked the external monitor out of the hub, and put it back in... that seemed to make it stop... it's b...

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