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http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

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Search found 15 matches

by ostonica
Mon 13. Mar 2017, 16:33
Forum: Pen Computers
Topic: Connecting the Mobile Studio Pro to a Computer
Replies: 6
Views: 9294

Re: Connecting the Mobile Studio Pro to a Computer

Sorry I cannot help you, Carlos. I no longer have a Wacom Mobile Studio Pro.

I returned it for a full refund because of the great difficulties I had in getting any support from Wacom technical support.

Best wishes

Jim
by ostonica
Wed 18. Jan 2017, 18:35
Forum: Pen Computers
Topic: Connecting the Mobile Studio Pro to a Computer
Replies: 6
Views: 9294

Re: Connecting the Mobile Studio Pro to a Computer

I just got my Wacom MobileStudio Pro 13 working as a Cintiq-like tablet connected to my PC. I was flying blind with no instructions but it is now working like a Cintiq. I did not have a Displayport card or USB-C (with DP Alt support) port and it took a few weeks to track these down. The two cards ar...
by ostonica
Fri 13. Jan 2017, 14:47
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 97
Views: 41741

Re: MSP 16 with external monitor blanks out

One other thought. what is the total length of the cable from your MSP to your monitor? I was just reading the manual for the Sunix PCIe card that I just ordered (after some reassurance with tech info from Sunix) and read this: "The length of the USB 3.1 cable must not exceed 1.0 meter. Please ...
by ostonica
Wed 11. Jan 2017, 16:35
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 97
Views: 41741

Re: MSP 16 with external monitor blanks out

Is there a different hub you could try?

I don't think I will need to use a hub with my MSP13, but if I do I will try to find one different from yours to check an alternative!
by ostonica
Wed 11. Jan 2017, 14:20
Forum: Pen Computers
Topic: Connecting the Mobile Studio Pro to a Computer
Replies: 6
Views: 9294

Re: Connecting the Mobile Studio Pro to a Computer

Will the MSP13 connect directly this new card from Sunix? http://www.sunix.com/en/product_detail.php?cid=1&kid=2&gid=11&pid=1909 That datasheet says that the usb-c port is DP ALT Mode enabled. Many thanks I have already bought an incorrect USB-C expansion card for my computer based on i...
by ostonica
Mon 9. Jan 2017, 13:59
Forum: Pen Computers
Topic: Connecting the Mobile Studio Pro to a Computer
Replies: 6
Views: 9294

Connecting the Mobile Studio Pro to a Computer

I have been getting incorrect? information from Wacom tech support about the Wacom Link. I was told that the two ports on the link were DisplayPort and HDMI. Please could I get correct information about how the Wacom Link adapter is connected to a PC to work as a Cintiq-like tablet? Is it correct th...
by ostonica
Mon 9. Jan 2017, 01:52
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 97
Views: 41741

Re: MSP 16 with external monitor blanks out

are all 3 USB C Ports on the side ... created equal? Is there one in particular i should use for a USB hub? that's the only thing i can think of that might have been different -- maybe i plugged it into a different slot? I ran the same apps.... everything else was the same. Is there some log or som...
by ostonica
Wed 4. Jan 2017, 13:28
Forum: Pen Computers
Topic: "No Device Connected" to MSP
Replies: 9
Views: 20654

Re: "No Device Connected" to MSP

Please could you give a little more info about the Wacom Link adapter? Does it connect to a Mini? Displayport on a deksktop graphics card and via a different cable to a USB port - 2 or 3? - on the desktop PC. Bumping this question for Wacom1 :-) with an additional question: Will the MSP13 connect d...
by ostonica
Tue 3. Jan 2017, 19:43
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 97
Views: 41741

Re: MSP 16 with external monitor blanks out

The hub i have has a port designated "Type-C Power In". and it is a USB-C plug... that's what i plugged my power adapter into. Thanks for that info. Maybe your's is a powered hub. What is the make/model? I'm getting the Apple multi adapter tomorrow to try with an external monitor on my MS...
by ostonica
Tue 3. Jan 2017, 17:19
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 97
Views: 41741

Re: MSP 16 with external monitor blanks out

the other if i was using a powered USB hub no... however, i did plug my USB power adapter that normally goes into the MSP, into the hub, and that didn't help. I do not think that the USB power adapter will deliver power to a passive hub, only to a connected device and then only if the hub is one on...

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