Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 3 matches

by JohnyWalter
Wed 15. Aug 2018, 22:17
Forum: Pen Tablets
Topic: Intuos BT M 2018 and Bluetooth lag with iMac
Replies: 8
Views: 3280

Re: Intuos BT M 2018 and Bluetooth lag with iMac

Mac os 10.12.6, wacom driver updated to 6.3.25-2, wifi off, bluetooth rssi from -49 to -42 dBm - noticeable lag. With usb cable works fine. Any solution? And one more thing: does the corner marks suppose to be lit? Now just touch ring led is on.
by JohnyWalter
Mon 30. Jul 2018, 13:15
Forum: Apps and Services
Topic: Bamboo Paper
Replies: 1
Views: 1572

Re: Bamboo Paper

I am personally acquainted with this bamboo paper. Moreover, based on the bamboo you can meet many things.Like sheets,paper and other.. About color at background.No you cannot change it at all.I did write in the support,they told that there was no way to do this. I hope this information will help in...
by JohnyWalter
Tue 24. Jul 2018, 10:41
Forum: Pen Tablets
Topic: Touch input not showing
Replies: 3
Views: 605

Re: Touch input not showing

I just purchased the Dell Inspiron 15 i5558-5718SLV signature edition. I just turned it on and set it up and the touchscreen isn't working. It allows me to go into tablet mode but it still doesn't work. In the about section on the actual laptop it says that pen and touch input is not available for t...

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