Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by lelouche
Wed 22. Aug 2018, 08:00
Forum: Pen Displays
Topic: I cant draw with my pen? Cintiq HD 13
Replies: 3
Views: 650

Re: I cant draw with my pen? Cintiq HD 13

I guess it shows that all is working well: It shows the x and y coordinates properly It says one switch is pressed, when I push on the screen It shows the pressure properly It shows the tilt properly too. Any other pointers? Did I mention that it works fine on Windows? As I said as well it does this...
by lelouche
Tue 14. Aug 2018, 14:47
Forum: Pen Displays
Topic: I cant draw with my pen? Cintiq HD 13
Replies: 3
Views: 650

Wacom Cintiq HD 13 Pen does not draw?

Hello, I have a rather tedious problem with my newly purchased Wacom Cintiq HD 13. (Almost the same problem occurs with the Wacom Cintiq Pro 13) I ripped the glorious thing out of its precious box, and was delighted for it working right away. Or so I thought. I installed all the drivers (the new one...
by lelouche
Fri 10. Aug 2018, 18:41
Forum: Pen Displays
Topic: I cant draw with my pen? Cintiq HD 13
Replies: 3
Views: 650

I cant draw with my pen? Cintiq HD 13

I'm astounded by the problems I have with Wacom. I bought a Cintiq Pro, Pen didn't work. Sent that back and bought a Cintiq HD 13. Alright works right out of the box I thought. Nope. Pen makes nice noise when I drag it over the surface, but it doesn't draw? I can rearrange windows, I can choose a co...

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