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Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 8 matches

by dylanteague
Sat 17. Nov 2018, 22:24
Forum: Pen Computers
Topic: On going msp 16 problems
Replies: 2
Views: 259

Re: On going msp 16 problems

Actually more like 1.5 hours. Turned on today charged at 95% at 21.30 now 22.24 down to 24%
by dylanteague
Sat 17. Nov 2018, 21:55
Forum: Pen Computers
Topic: On going msp 16 problems
Replies: 2
Views: 259

On going msp 16 problems

This machine is causing me no end of problems. There is pen flicker under the nib, visible on neutral grey and white, I was recently at a wacom demo and noticed this on all the models present. Is this just a hardware problem or is it something that can be fixed with drivers at some point? Performanc...
by dylanteague
Mon 22. Oct 2018, 14:40
Forum: Pen Computers
Topic: MSP 16" i7 - Slow performance
Replies: 2
Views: 1264

Re: MSP 16" i7 - Slow performance

Same here, really gutted :( I bought it a while back and haven't really used it much at all, I'm still using my companion but I know its days are numbered because of the dodgy power port. Other than that the companion seems better in every way and a 1000 pounds cheaper. First problem with the msp wa...
by dylanteague
Sat 20. Oct 2018, 01:24
Forum: Pen Computers
Topic: Mobile Studio Pro 16"
Replies: 10
Views: 6710

Re: Mobile Studio Pro 16"

Is there any fix on this? On my cintiq companion ring I had shortcuts set for each button on the ring. The touch sensor thing on the msp is useless for me as I rest my hand there so I have to deactivate it.
by dylanteague
Thu 6. Sep 2018, 07:44
Forum: Pen Computers
Topic: companion 1 battery not found/plugged in not charging
Replies: 2
Views: 545

Re: companion 1 battery not found/plugged in not charging

Welcome to the inherent fault on the companion 1 :) Cheap power port means it fails in what seems like 100% of units. I've managed to keep my one going for about 4 yrs but for most of the time I don't work with it plugged in. I also keep an eye on it whilst charging, at certain angles it loses conne...
by dylanteague
Mon 27. Aug 2018, 14:00
Forum: Pen Computers
Topic: Red after image on Mobilestudio pro 16
Replies: 5
Views: 524

Re: Red after image on Mobilestudio pro 16

Please can you just post up the recommended graphics settings. I can't be bothered to go through the support case I had enough of that with the dodgy power socket on the companion.
by dylanteague
Fri 17. Aug 2018, 09:54
Forum: Pen Computers
Topic: Red after image on Mobilestudio pro 16
Replies: 5
Views: 524

Re: Red after image on Mobilestudio pro 16

No only just turned it on for the first time.
by dylanteague
Wed 15. Aug 2018, 10:05
Forum: Pen Computers
Topic: Red after image on Mobilestudio pro 16
Replies: 5
Views: 524

Red after image on Mobilestudio pro 16

Have noticed a red after image when moving high contrast images on screen, most noticable with black text on white background. This never happened with my companion first ed. Is it normal?

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