Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

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Search found 3 matches

by wt7396
Wed 29. Aug 2018, 19:45
Forum: Pen Displays
Topic: Cintiq 13HD 'no input signal' on Mac
Replies: 11
Views: 7778

Re: Cintiq 13HD 'no input signal' on Mac

Hi guys, I found a way to get my Cintiq back to work on the resolution of 1080P on Win10. There an app named Radeon Setting app on Win10. I used the app the "Overclock" Cintiq to 1080P and it works. Becuase of this, I assume the issue might be caused by the graphic card. It's obvious that ...
by wt7396
Wed 22. Aug 2018, 15:16
Forum: Pen Displays
Topic: Cintiq 13HD 'no input signal' on Mac
Replies: 11
Views: 7778

Re: Cintiq 13HD 'no input signal' on Mac

Hello everyone, I am still suffering from the malfunction display with Cintiq. Has anyone solved the "no signal" problem? If you did solve it one way or another, please, please, please! generously share your way of solving this issue with us. Really want to get my Cintiq working. Thank you...
by wt7396
Fri 17. Aug 2018, 15:17
Forum: Pen Displays
Topic: Cintiq 13HD 'no input signal' on Mac
Replies: 11
Views: 7778

Re: Cintiq 13HD 'no input signal' on Mac

I have exactly the same issue here! I've been using my Cintiq Companion Hybrid as 2nd monitor on PC for about 4 years without any problem. I bought a Macbook Pro last week and started using Cintiq hybrid on Macbook pro via a USB-C to HDMI adapter. Cintiq has been working OK for about a week then gon...

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