Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 3 matches

by sabillano
Thu 18. Oct 2018, 12:22
Forum: Pen Computers
Topic: MSP 13 Screen image burn?
Replies: 3
Views: 3006

Re: MSP 13 Screen image burn?

Same here, I just received mine from the wacom repair center. They replaced the Main Control PCB but it is still the same, I think is a screen issue. I read about image burn in, in computers, but I think this shouldn't happen within 5 minutes of having a white window on screen, that means I cannot e...
by sabillano
Sun 16. Sep 2018, 08:42
Forum: Pen Computers
Topic: RealSence Camera
Replies: 1
Views: 219

RealSence Camera

I am starting this post in complete desperation. I bought the MSP 13" the first day. I bought the most expensive ones, I didn't think about 3d scanning much at that time, I tried it, it worked well, but at that moment I didn't care much about using it. In April 2017 Windows released Creators Up...
by sabillano
Fri 31. Aug 2018, 11:21
Forum: Pen Computers
Topic: Make RealSense camera work?
Replies: 3
Views: 762

Re: Make RealSense camera work?

I am interested in this issue. What can be done? since I bought the MSP13" with the 3D camera I want to use it. But I can't since Aprils 2017 Windows update.

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