Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 2 matches

by teatime
Mon 3. Sep 2018, 13:40
Forum: Pen Displays
Topic: Cintiq 27QHD going into power save mode
Replies: 2
Views: 607

Re: Cintiq 27QHD going into power save mode

Thanks for the response, I actually was using the HDMI and found my thunderbolt port and that seemed to do the trick! Hopefully it keeps working and It doesn't go back into power saving mode again. Hopefully yours stays working since you sent it in as well.
by teatime
Sat 1. Sep 2018, 18:25
Forum: Pen Displays
Topic: Cintiq 27QHD going into power save mode
Replies: 2
Views: 607

Cintiq 27QHD going into power save mode

Hello! I recently build a new PC, but haven't been able to get my Citniq 27QHD Touch working since then. The power supply, USB and HDMI are plugged in and latest drivers are installed. When I try to turn on my Citniq (as a second monitor), The wacom logo comes up for a second but the screen stays bl...

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