Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 5 matches

by FVorange
Tue 9. Oct 2018, 10:27
Forum: Pen Computers
Topic: New driver ruins Clip Studio pen performance
Replies: 9
Views: 616

Re: New driver ruins Clip Studio pen performance

Thank you for letting us know. I checked my settings and with both settings my lines were still normal. Are you sure your Windows is fully up to date? I just updated windows, tried again, and the issue is still there... I'm using the wintab setting in CSP. When using the Tablet PC setting, the issu...
by FVorange
Tue 2. Oct 2018, 11:39
Forum: Pen Computers
Topic: New driver ruins Clip Studio pen performance
Replies: 9
Views: 616

Re: New driver ruins Clip Studio pen performance

I tried reproducing using latest driver + Clip Studio Paint 1.8.2 and could not reproduce. Using MSP 16 512GB (Can't test on 13" at the moment but shouldn't make any difference). I can't see any lag and the lines are following my movement accurately. I drew large and small strokes at different...
by FVorange
Wed 26. Sep 2018, 13:10
Forum: Pen Computers
Topic: New driver ruins Clip Studio pen performance
Replies: 9
Views: 616

Re: New driver ruins Clip Studio pen performance

Quick update:

I've updated to Clip Studio Paint 1.8.2 and the problem persists.
by FVorange
Wed 26. Sep 2018, 08:46
Forum: Pen Computers
Topic: New driver ruins Clip Studio pen performance
Replies: 9
Views: 616

Re: New driver ruins Clip Studio pen performance

wacom5 wrote:Thank you for this feedback. Which Operating System are you using? Which version of CSP?


I'm using MSP13 256gb (Windows 10), with Clip Studio Paint 1.8.
I did the thread in a rush, just updated the info on the main post.

I've also tried updating to 6.3.31-4, but the problem remains.
by FVorange
Fri 21. Sep 2018, 19:02
Forum: Pen Computers
Topic: New driver ruins Clip Studio pen performance
Replies: 9
Views: 616

New driver ruins Clip Studio pen performance

Hello, I wanted to leave a warning here that the new driver adds lag to every quick stroke in Clip Studio Paint, making curves have a straight start. I'm using MSP13 256gb, with Clip Studio Paint 1.8. Here's a few examples of the problem: https://image.ibb.co/hih9HK/newdriver.png Turning off double ...

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