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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

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Please register our products on https://www.wacom.com/register
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Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 5 matches

by AleXXi
Fri 26. Oct 2018, 18:26
Forum: Pen Displays
Topic: screen settings not working
Replies: 2
Views: 2155

Re: screen settings not working

Hi Thank you for your help,

I find the problem, I just need to shut down the 2nd screen....

Thanks.
by AleXXi
Thu 25. Oct 2018, 18:45
Forum: Pen Displays
Topic: screen settings not working
Replies: 2
Views: 2155

screen settings not working

Hi, I bought a wacom cintiq pro 16 UHD ref : 1620A-EU I use it in 4K with wacom link plus (display port + USB) on a macpro 2013 (cylinder) and with another 4K screen. Macos 10.14.1 Everything seems to be ok except I can not open "Wacom screen setting" ("Parametres d'affichage Wacom&qu...
by AleXXi
Fri 28. Sep 2018, 14:43
Forum: Pen Displays
Topic: Wacom UHD and Mac pro 2013
Replies: 4
Views: 1501

Re: Wacom UHD and Mac pro 2013

Thank you very much for your answer.
by AleXXi
Thu 27. Sep 2018, 22:14
Forum: Pen Displays
Topic: Wacom UHD and Mac pro 2013
Replies: 4
Views: 1501

Re: Wacom UHD and Mac pro 2013

Off course, we can put 3 screens at 4k and 60fps on a mac pro 6.1 (2013). But before to buy a cintiq UHD, I want to be sure i can use it with 4k... On Macpro 2013, 4k outputs are thunderbolt2 or displayport contrary to these wacom with usb3. If someone have a feedback or the answer, I will be very h...
by AleXXi
Wed 26. Sep 2018, 21:29
Forum: Pen Displays
Topic: Wacom UHD and Mac pro 2013
Replies: 4
Views: 1501

Wacom UHD and Mac pro 2013

Hello, I would like to know if I can use a UHD Wacom (16 or 24 inch) in 4K @ 60Hz on a Mac Pro 2013 (with 6 thunderbolt 2) ? Do I need the bi-directional apple thunderbolt 3 (USB C) to thuderbolt 2 adapter? Or do I need something else? Thanks in avance for your answer. I am confused with these new c...

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