Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 2 matches

by ascottt
Sat 30. Mar 2019, 07:48
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 45
Views: 5827

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Does it work as explained in my previous post? That is the intended behaviour. If your expectation is that the cursor will scroll when you are actually scrolling then this is not the correct expectation. The cursor needs to remain static while you are scrolling. I'm sorry but, why does it need to b...
by ascottt
Wed 3. Oct 2018, 13:05
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 45
Views: 5827

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Hi, I have the same problem. The customer support dudes suggested to clean up every driver and reinstall, what a hint. Btw it doesn't work -as expected-, but luckily I've found an old driver (the oldest available on Wacom website still doesn't work), 6.3.25-5 , and every time I fill myself up with h...

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