Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple Released 10.15.1 which solves some of these issues. Please update as soon as possible.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by ascottt
Fri 6. Sep 2019, 09:11
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 68
Views: 14410

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

I'm very disappointed with this behavior, I feel guilty to love your products because you don't want to hear us, so I'll talk to users: please check this petition, I don't know what else I could do. http://chng.it/5n77MLW2vV Share with other professionals you know, or come up with other ideas to mak...
by ascottt
Sat 30. Mar 2019, 07:48
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 68
Views: 14410

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Does it work as explained in my previous post? That is the intended behaviour. If your expectation is that the cursor will scroll when you are actually scrolling then this is not the correct expectation. The cursor needs to remain static while you are scrolling. I'm sorry but, why does it need to b...
by ascottt
Wed 3. Oct 2018, 13:05
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 68
Views: 14410

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Hi, I have the same problem. The customer support dudes suggested to clean up every driver and reinstall, what a hint. Btw it doesn't work -as expected-, but luckily I've found an old driver (the oldest available on Wacom website still doesn't work), 6.3.25-5 , and every time I fill myself up with h...

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