Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 3 matches

by DirkWo
Mon 8. Oct 2018, 15:49
Forum: Pen Displays
Topic: Cintiq 13HD - Touch problems with Wndows 10
Replies: 4
Views: 168

Re: Cintiq 13HD - Touch problems with Wndows 10

No, I'm afraid that doesn't work. As I had already written, I switched off Tablet Mode in Windows. But this didn't change anything. Also nothing has changed in the setup, except for the usual Windows updates, which always come unasked unfortunately. I had already uninstalled the Wacom driver complet...
by DirkWo
Mon 8. Oct 2018, 09:21
Forum: Pen Displays
Topic: Cintiq 13HD - Touch problems with Wndows 10
Replies: 4
Views: 168

Re: Cintiq 13HD - Touch problems with Wndows 10

Making the Cintiq the main display is not possible. This has extremely negative effects on the actual editing screen. Especially since you ALWAYS have to switch on the Cintiq to be able to log in. This is not an option. (That can't be the point, and hasn't been necessary for the last two years). The...
by DirkWo
Mon 8. Oct 2018, 05:46
Forum: Pen Displays
Topic: Cintiq 13HD - Touch problems with Wndows 10
Replies: 4
Views: 168

Cintiq 13HD - Touch problems with Wndows 10

I had not used my Cintiq for a few days and had been switched off. Now I wanted to use this again yesterday, and now I have a problem with the touch function. This is because it is no longer executed on the Cintiq display, but on the other screen (this is set as the main screen in Windows). But the ...

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