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NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Search found 5 matches
- Tue 11. Dec 2018, 12:53
- Forum: Stylus
- Topic: Bamboo Ink AES top button bug
- Replies: 7
- Views: 2953
Re: Bamboo Ink AES top button bug
The team is working on this issue as well as others. From our side, it's not possible to develop and deploy a solution that quickly. Once a solution is found, normally it's deployed via driver update. There is no ETA for the next release and we cannot guarantee the issue will be fixed in the next r...
- Tue 16. Oct 2018, 21:30
- Forum: Stylus
- Topic: Bamboo Ink AES top button bug
- Replies: 7
- Views: 2953
Re: Bamboo Ink AES top button bug
Any updates?
- Mon 15. Oct 2018, 11:01
- Forum: Stylus
- Topic: Bamboo Ink AES top button bug
- Replies: 7
- Views: 2953
Re: Bamboo Ink AES top button bug
wacom5 wrote:Thank you for providing these details. I have forwarded this to the team for further analysis.
Any word from the dev team on a fix for the bug?
- Wed 10. Oct 2018, 21:05
- Forum: Stylus
- Topic: Bamboo Ink AES top button bug
- Replies: 7
- Views: 2953
Re: Bamboo Ink AES top button bug
Oh, and as an additional note... The side buttons on the pen don't do anything to "release" the Win ghost. The pen works flawlessly, except when the top button is clicked. If I never join the buttons via BT, or disable the BT after joining, the Win ghost issue never happens (of course, los...
- Wed 10. Oct 2018, 14:06
- Forum: Stylus
- Topic: Bamboo Ink AES top button bug
- Replies: 7
- Views: 2953
Bamboo Ink AES top button bug
I noticed that another person below had the same issue, but never noted if it was resolved. Anybody from Wacom have an update or fix? The issue is that the Bamboo Ink, in AES mode, has an issue that it will "stick" the Win key when the top bluetooth button is clicked. I've tried this on 3 ...