Wacom Customer Support page: https://support.wacom.com/
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Search found 5 matches
- Sat 10. Nov 2018, 06:09
- Forum: Pen Displays
- Topic: Bought a new Cintiq Pro 16 - Connectivity a Headache
- Replies: 2
- Views: 252
Re: Bought a new Cintiq Pro 16 - Connectivity a Headache
Maybe the solution will be to buy DP to mini DP cable like I did. My adapter for mini DP broke few days after I bought Cintiq 24 so I bought DP to mini DP cable with no adapters to connect the tablet to my iMac. Now it's working just fine...
- Mon 5. Nov 2018, 06:04
- Forum: Pen Displays
- Topic: Cintiq Pro 24 "Low Battery" warning?
- Replies: 4
- Views: 354
Re: Cintiq Pro 24 "Low Battery" warning?
Yes, I've got the same alert the other day (only one time). I thought it was the EK remote battery that needed to be powered up but the remote was on the 70% battery level...so I would also like to know why is that happening.
- Sat 3. Nov 2018, 10:10
- Forum: Pen Displays
- Topic: Cintiq 24 pro connection
- Replies: 2
- Views: 241
Re: Cintiq 24 pro connection
Hi, thanks for the answer. I was trying to reduce the usage of many cables to only one but like you said it will not work. The thing is that my adapter for DP to mini DP broke the other day but I've managed to buy DP/miniDP cable (without the adapter) and now it works fine. I got one more question: ...
- Sun 28. Oct 2018, 09:24
- Forum: Pen Displays
- Topic: Cintiq Pro 24, lag
- Replies: 11
- Views: 1949
Re: Cintiq Pro 24, lag
Hi,
maybe if you are using new version of photoshop (2018) the problem is with the new function “smoothing option“? check the video here about that: https://www.youtube.com/watch?v=nUlkxjUYY9I
maybe if you are using new version of photoshop (2018) the problem is with the new function “smoothing option“? check the video here about that: https://www.youtube.com/watch?v=nUlkxjUYY9I
- Sat 27. Oct 2018, 17:38
- Forum: Pen Displays
- Topic: Cintiq 24 pro connection
- Replies: 2
- Views: 241
Cintiq 24 pro connection
Hi, is it possible to connect the Cintiq 24 pro to iMac (late 2013) with USB C to USB A (3.0) cable like this one for example: https://www.amazon.com/AmazonBasics-Type-C-USB-Male-Cable/dp/B01GGKYN0A/ref=sr_1_11?s=pc&ie=UTF8&qid=1540661599&sr=1-11&keywords=usb+c+to+usb or maybe this o...