Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 9 matches

by artistebot
Sat 5. May 2018, 20:07
Forum: Pen Computers
Topic: HP Zbook X2 Questions
Replies: 7
Views: 1827

Re: HP Zbook X2 Questions

Hey varxtis, you might be better off asking HP support, I have found their support to be really responsive. Yes the ZbookX2 control panel is essentially a Wacom one, but I doubt Wacom would directly address this, sadly Wacom tech support has never been very responsive to anyone. You may notice that ...
by artistebot
Mon 10. Jul 2017, 05:35
Forum: Pen Computers
Topic: Touch input partially broken on CCH
Replies: 3
Views: 2175

Re: Touch input partially broken on CCH

Sorry to hear that. I suspect with time all the CCH's will die.

Dang.
by artistebot
Mon 10. Jul 2017, 05:32
Forum: Pen Displays
Topic: Wacom Cintiq Companion Hybrid - Not Charging
Replies: 2
Views: 1655

Re: Wacom Cintiq Companion Hybrid - Not Charging

Have you encountered any issues with connecting to the computer via cable? Did you try system reset?
by artistebot
Sat 8. Jul 2017, 20:52
Forum: Pen Computers
Topic: Cintiq Companion Hybrid - Display Problems
Replies: 1
Views: 1754

Re: Cintiq Companion Hybrid - Display Problems

Does it work in Android mode still? Have you tried Mac OS and Win?
by artistebot
Sat 8. Jul 2017, 20:46
Forum: Pen Computers
Topic: Touch input partially broken on CCH
Replies: 3
Views: 2175

Re: Touch input partially broken on CCH

I have seen a similar issue the digitizer when magnets are nearby?
by artistebot
Sat 8. Jul 2017, 20:42
Forum: Pen Computers
Topic: cintiq companion hybrid won't let me type in certain text boxes while in android mode
Replies: 1
Views: 1216

Re: cintiq companion hybrid won't let me type in certain text boxes while in android mode

I have not encountered that issue yet, my only suggestion of a software reset. Perhaps an alternate android theme could help?

Also check https://forum.xda-developers.com/android/help. Since Wacom quickly abandoned the CCH I doubt any official Wacom response can be found here.
by artistebot
Sat 8. Jul 2017, 20:28
Forum: Pen Computers
Topic: Apps and Resources for CCH
Replies: 2
Views: 2094

Re: Apps and Resources for CCH

Beta version of Infinite Painter is almost complete, supporst pen tilt. DOn't forget the Clover Paint support use of the Express Keys within the app.
by artistebot
Thu 2. Mar 2017, 21:16
Forum: Pen Computers
Topic: Apps and Resources for CCH
Replies: 2
Views: 2094

Re: Apps and Resources for CCH

FYI.

There is a beta version of Infinite Painter and users of IP can sign up for on the Google + forum.
by artistebot
Thu 5. Jan 2017, 01:14
Forum: Pen Computers
Topic: Apps and Resources for CCH
Replies: 2
Views: 2094

Apps and Resources for CCH

There seems to be very little information on good Android or Wacom Companion Hybrid art apps and usage, from the perspective of artist actually using the apps frequently. I am posting here some of my observations and experiences. http://www.artistebot.com/2017/01/since-there-seems-to-be-very-little_...

Go to advanced search