Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 3 matches

by Uberbar
Tue 13. Nov 2018, 18:18
Forum: Pen Displays
Topic: Cintiq 27 - Pen Dropping, Keys not working (Windows 10)
Replies: 4
Views: 352

Re: Cintiq 27 - Pen Dropping, Keys not working (Windows 10)

Ok So the issue is still happening. If I turn my Cintiq off and then later turn it back on my pen wont move to the cintiq screen. No idea what is going on or how to fix it.

So far the only fix that is working is by going to my services and restarting the driver from there.
by Uberbar
Tue 13. Nov 2018, 17:28
Forum: Pen Displays
Topic: Cintiq 27 - Pen Dropping, Keys not working (Windows 10)
Replies: 4
Views: 352

Re: Cintiq 27 - Pen Dropping, Keys not working (Windows 10)

Ok I've done the manual clean driver install. So far so good hopefully that fixes all the odd errors.
by Uberbar
Mon 12. Nov 2018, 19:32
Forum: Pen Displays
Topic: Cintiq 27 - Pen Dropping, Keys not working (Windows 10)
Replies: 4
Views: 352

Cintiq 27 - Pen Dropping, Keys not working (Windows 10)

WIndows Updated a week or so ago and my Cintiq ran fine. Yesterday however my Cintiq driver is not working correctly. I turn on my cintiq and the pen wont move on the cintiq screen. So I turn off the driver and turn it back on. Then it works but the click's don't respond. The only way to fix this is...

Go to advanced search