Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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Please register our products on https://www.wacom.com/register
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Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by emilia
Wed 12. Dec 2018, 15:57
Forum: Pen Displays
Topic: Wacom 16 pro and dell G5 5587
Replies: 18
Views: 1202

Re: Wacom 16 pro and dell G5 5587

Hi, I have exactly the same issue, but with different laptop (XPS 9370). Right now my brand new (and expensive!) laptop stays on shelf and I am using old laptop via wacom link, because usb-c connection doesn't work with my laptop. I think I tested many different things: 1) Wacom Cintiq 16 pro connec...
by emilia
Fri 7. Dec 2018, 14:42
Forum: Pen Displays
Topic: Cintiq Pro 16 - Pen & Touch not working, and keyboard lag
Replies: 10
Views: 4867

Re: Cintiq Pro 16 - Pen & Touch not working, and keyboard lag

Thank you for reply. I tried using the same wacom cintiq 16 pro on new macbook pro and it worked there right after connecting usb-c. I don't think it is problem with wacom hardware. I tested wacom using adapter (on older xps which has mini DP input) and it works. I am having screen flickering with 4...
by emilia
Fri 30. Nov 2018, 19:15
Forum: Pen Displays
Topic: Cintiq Pro 16 - Pen & Touch not working, and keyboard lag
Replies: 10
Views: 4867

Re: Cintiq Pro 16 - Pen & Touch not working, and keyboard lag

Hi All, Unfortunately I have the same problem as explained in the first post. I am getting video on Wacom Cintiq 16 pro in 4k, but tablet is not recognized, so I don't have any inout. It is not visible in wacom desktop center as well. Additionally after connecting usb-c, laptop keyboard starts laggi...

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