Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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Search found 4 matches

by Ephiii
Wed 19. Dec 2018, 10:54
Forum: Pen Computers
Topic: Connecting Companion 2 to Macbook Pro
Replies: 6
Views: 630

Re: Connecting Companion 2 to Macbook Pro

Thank you!
I'll order another adaptor in that case. I know you said there are no specific requirements for that, but are you maybe able to recommend one or a reliable brand? That would be really helpful (but I understand if you can't).

My case number is #CAS-1145538-G7N4D4
by Ephiii
Tue 18. Dec 2018, 20:46
Forum: Pen Computers
Topic: Connecting Companion 2 to Macbook Pro
Replies: 6
Views: 630

Re: Connecting Companion 2 to Macbook Pro

Thank you so much for the helpful suggestions! I feel like I'm one step closer. I tested the connection with a colleague's Macbook today which is the previous Macbook model that still has an HDMI and USB port (so no adapter needed). With hers, hybrid mode worked when I did it as you described (putti...
by Ephiii
Fri 14. Dec 2018, 23:24
Forum: Pen Computers
Topic: Connecting Companion 2 to Macbook Pro
Replies: 6
Views: 630

Re: Connecting Companion 2 to Macbook Pro

Hey there, thanks for your reply. I have updated my driver to the latest version (6.3.32-3) and installed the hybrid utility update on my companion. I still get the same result ("no compatible tablet found" on my Macbook and the connected Companion 2 starts up in standalone mode). I tried ...
by Ephiii
Wed 5. Dec 2018, 17:04
Forum: Pen Computers
Topic: Connecting Companion 2 to Macbook Pro
Replies: 6
Views: 630

Connecting Companion 2 to Macbook Pro

Hello everyone, has anyone had any luck connecting a Companion 2 to a new Macbook Pro (those with USB-c ports only)? I tried two different hubs/adapters to plug in the HDMI and USB parts of the cable that comes with the companion. Wacom Driver 6.3.15-3 installed, but it says that no Wacom device is ...

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