Thank you!
I'll order another adaptor in that case. I know you said there are no specific requirements for that, but are you maybe able to recommend one or a reliable brand? That would be really helpful (but I understand if you can't).
My case number is #CAS-1145538-G7N4D4
News 20.07.2020:
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Mac OS 10.15 Catalina Support:
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Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Search found 4 matches
- Wed 19. Dec 2018, 10:54
- Forum: Pen Computers
- Topic: Connecting Companion 2 to Macbook Pro
- Replies: 6
- Views: 3465
- Tue 18. Dec 2018, 20:46
- Forum: Pen Computers
- Topic: Connecting Companion 2 to Macbook Pro
- Replies: 6
- Views: 3465
Re: Connecting Companion 2 to Macbook Pro
Thank you so much for the helpful suggestions! I feel like I'm one step closer. I tested the connection with a colleague's Macbook today which is the previous Macbook model that still has an HDMI and USB port (so no adapter needed). With hers, hybrid mode worked when I did it as you described (putti...
- Fri 14. Dec 2018, 23:24
- Forum: Pen Computers
- Topic: Connecting Companion 2 to Macbook Pro
- Replies: 6
- Views: 3465
Re: Connecting Companion 2 to Macbook Pro
Hey there, thanks for your reply. I have updated my driver to the latest version (6.3.32-3) and installed the hybrid utility update on my companion. I still get the same result ("no compatible tablet found" on my Macbook and the connected Companion 2 starts up in standalone mode). I tried ...
- Wed 5. Dec 2018, 17:04
- Forum: Pen Computers
- Topic: Connecting Companion 2 to Macbook Pro
- Replies: 6
- Views: 3465
Connecting Companion 2 to Macbook Pro
Hello everyone, has anyone had any luck connecting a Companion 2 to a new Macbook Pro (those with USB-c ports only)? I tried two different hubs/adapters to plug in the HDMI and USB parts of the cable that comes with the companion. Wacom Driver 6.3.15-3 installed, but it says that no Wacom device is ...