Thank you!
I'll order another adaptor in that case. I know you said there are no specific requirements for that, but are you maybe able to recommend one or a reliable brand? That would be really helpful (but I understand if you can't).
My case number is #CAS-1145538-G7N4D4
Wacom Customer Support page: https://support.wacom.com/
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.
Search found 4 matches
- Wed 19. Dec 2018, 10:54
- Forum: Pen Computers
- Topic: Connecting Companion 2 to Macbook Pro
- Replies: 6
- Views: 449
- Tue 18. Dec 2018, 20:46
- Forum: Pen Computers
- Topic: Connecting Companion 2 to Macbook Pro
- Replies: 6
- Views: 449
Re: Connecting Companion 2 to Macbook Pro
Thank you so much for the helpful suggestions! I feel like I'm one step closer. I tested the connection with a colleague's Macbook today which is the previous Macbook model that still has an HDMI and USB port (so no adapter needed). With hers, hybrid mode worked when I did it as you described (putti...
- Fri 14. Dec 2018, 23:24
- Forum: Pen Computers
- Topic: Connecting Companion 2 to Macbook Pro
- Replies: 6
- Views: 449
Re: Connecting Companion 2 to Macbook Pro
Hey there, thanks for your reply. I have updated my driver to the latest version (6.3.32-3) and installed the hybrid utility update on my companion. I still get the same result ("no compatible tablet found" on my Macbook and the connected Companion 2 starts up in standalone mode). I tried ...
- Wed 5. Dec 2018, 17:04
- Forum: Pen Computers
- Topic: Connecting Companion 2 to Macbook Pro
- Replies: 6
- Views: 449
Connecting Companion 2 to Macbook Pro
Hello everyone, has anyone had any luck connecting a Companion 2 to a new Macbook Pro (those with USB-c ports only)? I tried two different hubs/adapters to plug in the HDMI and USB parts of the cable that comes with the companion. Wacom Driver 6.3.15-3 installed, but it says that no Wacom device is ...