Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple Released 10.15.1 which solves some of these issues. Please update as soon as possible.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by galway59
Sun 23. Dec 2018, 22:42
Forum: Pen Tablets
Topic: Intuos Pro drops out - not detected by Mac
Replies: 5
Views: 825

Re: Intuos Pro drops out - not detected by Mac

The previous driver (to the most current one) helps, with my connection lasting longer, but I still have drop outs and need to restart my MacBook Pro and/or delete all users in the Wacom Utility to restore the connection to my tablet. Frustrating!
by galway59
Fri 21. Dec 2018, 08:35
Forum: Pen Tablets
Topic: Intuos Pro drops out - not detected by Mac
Replies: 5
Views: 825

Re: Intuos Pro drops out - not detected by Mac

No error message, the connection to the tablet just drops out (no device detected under devices in the Wacom Desktop Centre)

Had a response from support: uninstall the driver and install the previous driver. So far so good (but only an hour)
by galway59
Fri 21. Dec 2018, 00:11
Forum: Pen Tablets
Topic: Intuos Pro drops out - not detected by Mac
Replies: 5
Views: 825

Intuos Pro drops out - not detected by Mac

Just this month my Intuos Pro has started misbehaving: while using it I notice my laptop screen judder (a quick jump to the right) and then the tablet is no longer connected (power light off, curser not controlled). On a 2017 15 inch MacBook Pro, OS 10.14.2, connected via USB (and AUKEY USB A to C a...

Go to advanced search