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Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 5 matches

by SimonCS
Thu 24. Jan 2019, 16:19
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 38
Views: 7703

Re: Cintiq 24 Pro Fan Noise

Well, I finally dropped the money on a 24 Pro, and was super happy to install it with my brand new ergo flex arm. Noticed the firmware update for the fans was already installed, which is nice. ...I started feeling pretty let down when ten minutes later the Cintiq's fan started humming repeatedly ev...
by SimonCS
Thu 17. Jan 2019, 21:22
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 38
Views: 7703

Re: Cintiq 24 Pro Fan Noise

It doesn't work despite the update and reduced speed :-(( Once the fan has switched off, then he jumped again and runs audibly. So you switched the fan speed to Low Speed and they are still generating the same amount of noise? Please make sure you pressed "Save" before you closed the Sett...
by SimonCS
Mon 31. Dec 2018, 02:44
Forum: Pen Displays
Topic: Where’s the Cintiq pro 32 fan speed option?
Replies: 8
Views: 465

Re: Where’s the Cintiq pro 32 fan speed option?

turning off the fans is going to cause the Cintiq to eventually overheat and become damaged. I can't see Wacom allowing a feature to turn them off completely. Fan noise might be something users are going to have to live with unfortunately. But they did allow to lower the fans speed, and even just r...
by SimonCS
Thu 27. Dec 2018, 16:49
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 38
Views: 7703

Re: Cintiq 24 Pro Fan Noise

A firmware update was released that should allow you to adjust the fan speed. Please see: https://www.wacom.com/en-de/support?guideTitle=Can-I-change-the-fan-speed-on-my-Cintiq-Pro-24-(DTK-2420%2FDTH-2420)%3F&guideId=ca999fcf-6392-4669-aae5-0235684224ce I saw online that this firmware update wa...
by SimonCS
Sat 22. Dec 2018, 16:58
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 38
Views: 7703

Re: Cintiq 24 Pro Fan Noise

A firmware update was released that should allow you to adjust the fan speed. Please see: https://www.wacom.com/en-de/support?guideTitle=Can-I-change-the-fan-speed-on-my-Cintiq-Pro-24-(DTK-2420%2FDTH-2420)%3F&guideId=ca999fcf-6392-4669-aae5-0235684224ce I saw online that this firmware update wa...

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