News 20.07.2020:
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Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Search found 5 matches
- Thu 24. Jan 2019, 16:19
- Forum: Pen Displays
- Topic: Cintiq 24 Pro Fan Noise
- Replies: 49
- Views: 29425
Re: Cintiq 24 Pro Fan Noise
Well, I finally dropped the money on a 24 Pro, and was super happy to install it with my brand new ergo flex arm. Noticed the firmware update for the fans was already installed, which is nice. ...I started feeling pretty let down when ten minutes later the Cintiq's fan started humming repeatedly ev...
- Thu 17. Jan 2019, 21:22
- Forum: Pen Displays
- Topic: Cintiq 24 Pro Fan Noise
- Replies: 49
- Views: 29425
Re: Cintiq 24 Pro Fan Noise
It doesn't work despite the update and reduced speed :-(( Once the fan has switched off, then he jumped again and runs audibly. So you switched the fan speed to Low Speed and they are still generating the same amount of noise? Please make sure you pressed "Save" before you closed the Sett...
- Mon 31. Dec 2018, 02:44
- Forum: Pen Displays
- Topic: Where’s the Cintiq pro 32 fan speed option?
- Replies: 8
- Views: 3167
Re: Where’s the Cintiq pro 32 fan speed option?
turning off the fans is going to cause the Cintiq to eventually overheat and become damaged. I can't see Wacom allowing a feature to turn them off completely. Fan noise might be something users are going to have to live with unfortunately. But they did allow to lower the fans speed, and even just r...
- Thu 27. Dec 2018, 16:49
- Forum: Pen Displays
- Topic: Cintiq 24 Pro Fan Noise
- Replies: 49
- Views: 29425
Re: Cintiq 24 Pro Fan Noise
A firmware update was released that should allow you to adjust the fan speed. Please see: https://www.wacom.com/en-de/support?guideTitle=Can-I-change-the-fan-speed-on-my-Cintiq-Pro-24-(DTK-2420%2FDTH-2420)%3F&guideId=ca999fcf-6392-4669-aae5-0235684224ce I saw online that this firmware update wa...
- Sat 22. Dec 2018, 16:58
- Forum: Pen Displays
- Topic: Cintiq 24 Pro Fan Noise
- Replies: 49
- Views: 29425
Re: Cintiq 24 Pro Fan Noise
A firmware update was released that should allow you to adjust the fan speed. Please see: https://www.wacom.com/en-de/support?guideTitle=Can-I-change-the-fan-speed-on-my-Cintiq-Pro-24-(DTK-2420%2FDTH-2420)%3F&guideId=ca999fcf-6392-4669-aae5-0235684224ce I saw online that this firmware update wa...