Wacom Forum - Wacom Europe GmbH

Well, I finally dropped the money on a 24 Pro, and was super happy to install it with my brand new ergo flex arm. Noticed the firmware update for the fans was already installed, which is nice. ...I started feeling pretty let down when ten minutes later the Cintiq's fan started humming repeatedly ev...

It doesn't work despite the update and reduced speed :-(( Once the fan has switched off, then he jumped again and runs audibly. So you switched the fan speed to Low Speed and they are still generating the same amount of noise? Please make sure you pressed "Save" before you closed the Sett...

turning off the fans is going to cause the Cintiq to eventually overheat and become damaged. I can't see Wacom allowing a feature to turn them off completely. Fan noise might be something users are going to have to live with unfortunately. But they did allow to lower the fans speed, and even just r...

A firmware update was released that should allow you to adjust the fan speed. Please see: https://www.wacom.com/en-de/support?guideTitle=Can-I-change-the-fan-speed-on-my-Cintiq-Pro-24-(DTK-2420%2FDTH-2420)%3F&guideId=ca999fcf-6392-4669-aae5-0235684224ce I saw online that this firmware update wa...

A firmware update was released that should allow you to adjust the fan speed. Please see: https://www.wacom.com/en-de/support?guideTitle=Can-I-change-the-fan-speed-on-my-Cintiq-Pro-24-(DTK-2420%2FDTH-2420)%3F&guideId=ca999fcf-6392-4669-aae5-0235684224ce I saw online that this firmware update wa...