Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

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Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 2 matches

by Danial79
Thu 27. Dec 2018, 14:04
Forum: Pen Displays
Topic: Cintiq Pro 13 "No device connected"
Replies: 3
Views: 294

Re: Cintiq Pro 13 "No device connected"

I've managed to resolve the issue since posting this. It turned out that you need to connect a USB-A cable as well as the Thunderbolt cable. For some reason the setup card that comes with the Cintiq doesn't show this, but I rang support and they were able to tell me.
by Danial79
Tue 25. Dec 2018, 10:37
Forum: Pen Displays
Topic: Cintiq Pro 13 "No device connected"
Replies: 3
Views: 294

Cintiq Pro 13 "No device connected"

I just got a Cintiq Pro 13 for Christmas and it's not working. It's all connected, and I'm seeing my desktop on the display (minus the icons), but I can't use it in any way. The LED buttons don't even work, except for "Tablet Mode", though using that doesn't do what it's meant to either. I...

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