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Search found 2 matches

by Danial79
Thu 27. Dec 2018, 14:04
Forum: Pen Displays
Topic: Cintiq Pro 13 "No device connected"
Replies: 3
Views: 480

Re: Cintiq Pro 13 "No device connected"

I've managed to resolve the issue since posting this. It turned out that you need to connect a USB-A cable as well as the Thunderbolt cable. For some reason the setup card that comes with the Cintiq doesn't show this, but I rang support and they were able to tell me.
by Danial79
Tue 25. Dec 2018, 10:37
Forum: Pen Displays
Topic: Cintiq Pro 13 "No device connected"
Replies: 3
Views: 480

Cintiq Pro 13 "No device connected"

I just got a Cintiq Pro 13 for Christmas and it's not working. It's all connected, and I'm seeing my desktop on the display (minus the icons), but I can't use it in any way. The LED buttons don't even work, except for "Tablet Mode", though using that doesn't do what it's meant to either. I...

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