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If you are not able to register, please use the trial version of the software below and try to register again at a later date.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 28 matches

by cgenmedia
Tue 28. Feb 2017, 07:19
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 21747

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

Unfortunately, problems persist even with the latest drivers (6.3.20-7). While more stable, sometimes the right third of the screen won't register input, and 3DS Max commandeers all touch input (regardless of interaction settings) and breaks input. It necessitates losing focus of 3DS Max and toggli...
by cgenmedia
Mon 20. Feb 2017, 12:53
Forum: Pen Displays
Topic: Using finger/touch on the main (desktop) screen?
Replies: 3
Views: 2408

Re: Using finger/touch on the main (desktop) screen?

CleosMac wrote:I do have a Cintiq Touch. I can move cursor on the Cintiq screen using my finger. But still I don't see an option to use the finger on the main screen. How do I do that? Thanks!


I believe its purely a pen function.

Scott
by cgenmedia
Sat 11. Feb 2017, 11:25
Forum: Pen Displays
Topic: Cintiq 27 qhd touch lock ups
Replies: 3
Views: 2229

Re: Cintiq 27 qhd touch lock ups

Hi Scott, Thanks so much for the reply and the tip...I've just tried it for an hour or so and no lock ups!!! But i have had periods before when it wouldn't lock up. So i will restrain myself from a full on celebration just yet:) Thanks again for the help as it was driving me nuts! P.S Wacom...sort ...
by cgenmedia
Thu 9. Feb 2017, 14:56
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 21747

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

Plus monitoring the Wacom diagnostics panel whilst working... Can you tell me what you mean by this? There's a Wacom diagnostics panel? I am having terrible trouble with my 27QHD and Wacom support seems to have gone silent on me. If there are some diagnostics I can see, I might be better equipped t...
by cgenmedia
Thu 9. Feb 2017, 13:35
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 21747

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

I've tried the latest driver 6.3.20-7. Pinch-zoom in adobe software seems fine, but two finger drag around the document is still sporadic at best, its not useful for any speed of workflow or accuracy. Plus monitoring the Wacom diagnostics panel whilst working, finger 1 and 2 inputs are still locking...
by cgenmedia
Thu 9. Feb 2017, 12:48
Forum: Pen Displays
Topic: EK Remote not connecting
Replies: 5
Views: 5416

Re: EK Remote not connecting

Hi! Thanks for replying. Unfortunately I already tried that: I've tried restoring the settings, uninstalling and re-installing the Wacom driver, installing an older version of the driver, plugging the dongle in different ports, plugging the EK Remote in different ports, resetting the remote , resta...
by cgenmedia
Thu 9. Feb 2017, 08:54
Forum: Pen Displays
Topic: Wacom Cintiq Display Issues...
Replies: 1
Views: 1752

Re: Wacom Cintiq Display Issues...

I've been having some issues with my Wacom Tablet. This version has a touch screen, and it seems to be causing more problems than anything else, as my computer will register both my hand and the pen at the same time, making it almost impossible to draw anything without creating random dots and line...
by cgenmedia
Thu 9. Feb 2017, 08:43
Forum: Pen Displays
Topic: EK Remote not connecting
Replies: 5
Views: 5416

Re: EK Remote not connecting

Hey, I have a Cintiq 27QHD and I think my EK Remote seems to have unpaired itself from the dongle and won't re-pair no matter how long I press the power button. At least that's what I think has happened. The remote's been acting up in the past couple days as the battery got low. I attached the mini...
by cgenmedia
Thu 9. Feb 2017, 08:40
Forum: Pen Displays
Topic: Cintiq 27qhd keyboard on wrong screen
Replies: 2
Views: 1792

Re: Cintiq 27qhd keyboard on wrong screen

The title says it all, I have my cintiq 27qhd as my second screen, and it works completeley, exept for the fact that the keyboard is on my primary screen and not the pen display... Thanks for any help! Hi. I think you have to have your Cintiq as the primary display for the touch keyboard to functio...
by cgenmedia
Thu 9. Feb 2017, 08:37
Forum: Pen Displays
Topic: Cintiq 27 qhd touch lock ups
Replies: 3
Views: 2229

Re: Cintiq 27 qhd touch lock ups

Hi I'm have real problems with the 27qhd touch locking up.Every time i use onscreen short cuts the screen will lock up,its so frustrating!! Even sometimes without even touching the on screen controls.I will get a couple of circles constantly flashing on the screen like its being pressed with two fi...

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