Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here: https://www.wacom.com/en-us/support?gui ... d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 16 matches

by kenmadsen
Mon 22. Jan 2018, 09:49
Forum: Pen Displays
Topic: Tablet settings displaying multiple EK remotes
Replies: 2
Views: 688

Re: Tablet settings displaying multiple EK remotes

My wacom tablet settings window has multiple EK remotes on the device row(First the cintiq and then SIX Ek remotes) Does anybody else have this strange behaviour and perhaps knows the reason or solution to it? I would like to attach an image but i don't see any option for that when posting a new to...
by kenmadsen
Wed 10. Jan 2018, 09:04
Forum: Pen Displays
Topic: Cintiq pro 24" and 32"
Replies: 23
Views: 6400

Re: Cintiq pro 24" and 32"

Answering my own question..... https://www.theverge.com/2018/1/9/16871162/wacom-cintiq-32-inch-drawing-tablet-ces-2018 Nice though; February for the 24" and 'spring' for the 32" Dunno how much i would trust the verge, they are reporting that the 27" has quick access buttons instead o...
by kenmadsen
Thu 20. Jul 2017, 09:20
Forum: Pen Displays
Topic: 27" QHD TOUCH (Or no touch.....)
Replies: 2
Views: 1234

Re: 27" QHD TOUCH (Or no touch.....)

Agreed. Ive had my 27" Cintiq touch a bit over a year now and the touch has been terrible. Unreliable and flaky at best. I've shut it off as it its more of a hinderance and slows down my workflow because of unreliableness. With Touch not working and the CONSTANT driver issues Ive been thorough...
by kenmadsen
Sun 16. Jul 2017, 10:57
Forum: Pen Displays
Topic: 27" QHD TOUCH (Or no touch.....)
Replies: 2
Views: 1234

27" QHD TOUCH (Or no touch.....)

Was wondering when we can expect our touch function to be... functional? I have been patiently awaiting use of touch on my Cintiq 27" for well over 2 years now (basically since they were released) 6.3.18-5 is still the driver that works the best, albeit it only works sometimes... The newest dri...
by kenmadsen
Mon 22. May 2017, 05:27
Forum: Pen Displays
Topic: macOS 6.3.22-3 shift key getting stuck from remote.
Replies: 1
Views: 1822

macOS 6.3.22-3 shift key getting stuck from remote.

I seem to still be experiencing modifier key SHIFT getting stuck. to replicate issue, bind step backwards in photoshop to the remote and perform the step back. Shift key gets stuck and I have to push the shift key on my keyboard for it to unstick, this is RATHER ANNOYING. I have had my Cintiq 27 tou...
by kenmadsen
Thu 27. Apr 2017, 12:44
Forum: Pen Displays
Topic: New MacOS drivers!?
Replies: 23
Views: 7843

Re: New MacOS drivers!?

To reproduce such issues, can you provide some additional details ? You have 'sticky keys' with tablet buttons ? pen buttons ? keyboard ? Does it matter which function is assigned to the key (keystroke ? modifier ?) Meanwhile I heard about a problem with pen side buttons in ZBrush, which we could n...
by kenmadsen
Sat 22. Apr 2017, 09:14
Forum: Pen Displays
Topic: macOS Sierra 10.12.4 + 6.3.21-8 drivers
Replies: 8
Views: 4600

Re: macOS Sierra 10.12.4 + 6.3.21-8 drivers

Now that I finished venting... I uninstalled latest Wacom drivers, installed 6.3.20-11 (Feb 22) and my Cintiq works perfectly fine again. This is a regression from your wobbly line fix. Stop blaming Apple. You have the solution for the double-click issue in your previous release code. Source contro...
by kenmadsen
Mon 6. Mar 2017, 16:03
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 19292

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

After extensive testing, i have had to move back to 6.3.17 as well.
by kenmadsen
Sun 29. Jan 2017, 09:40
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 19292

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

kenmadsen wrote:Has anyone tried the newest driver (6.3.20-5) which has release notes of two finger touch fix on 27QHDT?


Installed the new 20-5 version to test, it appears to be working!
by kenmadsen
Tue 24. Jan 2017, 17:20
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 19292

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

Has anyone tried the newest driver (6.3.20-5) which has release notes of two finger touch fix on 27QHDT?

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