Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Product Registration:
Please register our products on https://www.wacom.com/register
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Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 9 matches

by rightmirem
Wed 20. Feb 2019, 16:14
Forum: Pen Tablets
Topic: Lifting and setting pen while drawing causes left-click also
Replies: 15
Views: 820

Re: Lifting and setting pen while drawing causes left-click also

I'm able to see and post from my work IP. Thanks so much!
by rightmirem
Tue 19. Feb 2019, 09:28
Forum: Pen Tablets
Topic: Lifting and setting pen while drawing causes left-click also
Replies: 15
Views: 820

Re: Lifting and setting pen while drawing causes left-click also

Its an IP ban. If I try from work, I get the banned page. If I try from a different IP, it works. Here's a screen capture of the message. https://ibb.co/HCCTsHz I tried emailing the administrator, using the address found in the link on that page - but it keeps bouncing as undeliverable. Thanks again...
by rightmirem
Tue 19. Feb 2019, 07:26
Forum: Pen Tablets
Topic: Lifting and setting pen while drawing causes left-click also
Replies: 15
Views: 820

Re: Lifting and setting pen while drawing causes left-click also

@Moderator

Hi,

When I attempted to access this thread from my work, I got a banned message. I think this is in error, since I don't see anything above that might be deemed inappropriate. Can we please look into this?

Many thanks!
by rightmirem
Fri 15. Feb 2019, 09:49
Forum: Pen Tablets
Topic: Lifting and setting pen while drawing causes left-click also
Replies: 15
Views: 820

Re: Lifting and setting pen while drawing causes left-click also

Hi, Sorry for the delays. OBE. So, we took two separate Windows 10 notebooks to the Wacom tablet and made sure we were connected directly via the Wacom cable (no intermediate cables, hubs, or adapters). Both Windows 10 notebooks were fully updated, and were tried using both drivers recommended above...
by rightmirem
Wed 16. Jan 2019, 13:39
Forum: Pen Tablets
Topic: Lifting and setting pen while drawing causes left-click also
Replies: 15
Views: 820

Re: Lifting and setting pen while drawing causes left-click also

Hi, Thanks again for all the troubleshooting. So - the issue is very weird. Today I tested with both a Windows 10 laptop and a Windows 7 laptop. Both failed (sort of). Windows 10: - The pentablet correctly controlled the mouse at the windows desktop (used from the pentab screen) - The pentablet work...
by rightmirem
Tue 15. Jan 2019, 13:22
Forum: Pen Tablets
Topic: Lifting and setting pen while drawing causes left-click also
Replies: 15
Views: 820

Re: Lifting and setting pen while drawing causes left-click also

Hi, and thanks for the help. Unfortunately, this driver did not work either. In this instance, the pen would write only about half the time ... but it wrote four or five inches away from where the actual pen tip was. The procedure was... 1. Uninstall the Tablet driver (but not the "pen" dr...
by rightmirem
Fri 11. Jan 2019, 12:52
Forum: Pen Tablets
Topic: Lifting and setting pen while drawing causes left-click also
Replies: 15
Views: 820

Re: Lifting and setting pen while drawing causes left-click also

P.s. So, a user went and tried to use the DTU and said it didn't work. Now, when *I* go over and try to use it - it doesn't work either. I attempted to uninstall and reinstall the drivers according to the manual. I tried alternate USB ports (and uninstalling/reinstalling on the new port). Did not wo...
by rightmirem
Fri 11. Jan 2019, 08:54
Forum: Pen Tablets
Topic: Lifting and setting pen while drawing causes left-click also
Replies: 15
Views: 820

Re: Lifting and setting pen while drawing causes left-click also

Thanks for the reply. We're using: Windows 10 Enterprise 1803; 17134.472 Thinkpad YOGA460 with pen-screen type: 20EL-S13200 PowerPoint 2013 (15.0.5093.1000) MSO (15.0.5085.1000) 64bit Driver: WacomTablet_6.3.32-4.exe Please note, that - to use the wacom tablet to draw inside a PowerPoint slide, we d...
by rightmirem
Thu 10. Jan 2019, 09:39
Forum: Pen Tablets
Topic: Lifting and setting pen while drawing causes left-click also
Replies: 15
Views: 820

Lifting and setting pen while drawing causes left-click also

We're using a DTU-2231 with a Thinkpad Windows 10 that also has a touchpen We were able to successfully connect and use the Wacom tablet (for example with Powerpoint) and able to use the onscreen drawing tools (for example, to make notes on a Powerpoint slide during a lecture.) The problem is; when ...

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